Matching Supply with Demand: An Introduction to Operations Management

Hardcover | February 24, 2012

byGerard Cachon, Christian Terwiesch

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Gerard Cachon and Christian Terwiesch, Matching Supply with Demand: An Introduction to Operations Management, 3e is the most authoritative, cutting-edge book for operations management MBAs. The book demands rigorous analysis on the part of students without requiring consistent use of sophisticated mathematical modeling to perform it. When the use of quantitative tools or formal modeling is indicated, it is only to perform the necessary analysis needed to inform and support a practical business solution.

The guiding principle in the development of Matching Supply with Demand has been “real operations, real solutions.” “Real operations” means that most of the chapters in this book are written from the perspective of a specific company so that the material in this text will come to life by discussing it in a real-world context. “Real solutions” means that equations and models do not merely provide students with mathematical gymnastics for the sake of an intellectual exercise.

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From the Publisher

Gerard Cachon and Christian Terwiesch, Matching Supply with Demand: An Introduction to Operations Management, 3e is the most authoritative, cutting-edge book for operations management MBAs. The book demands rigorous analysis on the part of students without requiring consistent use of sophisticated mathematical modeling to perform it. W...

Format:HardcoverDimensions:10.6 × 8.2 × 1 inPublished:February 24, 2012Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0073525200

ISBN - 13:9780073525204

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Extra Content

Table of Contents

Chapter 1Introduction

Chapter 2The Process View of the Organization

Chapter 3Understanding the Supply Process: Evaluating Process Capacity

Chapter 4Estimating and Reducing Labor Costs

Chapter 5Project Management

Chapter 6The Link between Operations and Finance

Chapter 7Batching and Other Flow Interruptions: Set-up Times and the Economic Order Quantity Model

Chapter 8Variability and Its Impact on Process Performance: Waiting Time Problems

Chapter 9The Impact of Variability on Process Performance: Throughput Losses

Chapter 10Quality Management, Statistical Process Control, and Six Sigma Capacity

Chapter 11Lean Operations and the Toyota Production System

Chapter 12Betting On Uncertain Demand: The Newsvendor Model

Chapter 13Assemble-to-order, Make-To-Order and Quick Response with Reactive Capacity

Chapter 14Service Levels and Lead Times in Supply Chains: The Order Up-to Inventory Model

Chapter 15Risk-Pooling Strategies to Reduce and Hedge Uncertainty

Chapter 16Revenue Management with Capacity Controls

Chapter 17 Supply Chain Coordination

Chapter 18Sustainable Operations

Chapter 19Business Model Innovation

Appendix

A: Statistics Tutorial

B: Tables

C: Evaluation of the Loss Function

D: Equations and Approximations

E: Solutions to Selected Practice Problems

Glossary

References

Index of "How to" exhibits

Summary of key equations

Index