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Business Environment looks at the major factors that influence an organisation's strategy. It equips learners with a portfolio of tools including PESTLE, portfolio analysis, capability audits, SWOT and stakeholder analysis to analyse the internal and external…

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Globalisation - the global movement, and control, of products, capital, technologies, persons and images - increasingly takes place through the work of organisations, perhaps the most powerful of which are multinational corporations. Based in an ethnographic…

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Nine years ago, bestselling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred's story inspired millions. Companies-even, cities-were inspired to turn the…

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This book, written in story narrative form, traces the development of a company from a start-up to a global enterprise. It develops the key concepts related to this evolution — corporate strategy, raising external finance, capital budgeting, dividend…

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Globalization increases the interconnectedness of people and places around the world. Goods and services consumed in one country are often produced in other countries and exchanged via international trade. This book describes how local consumption, particularly…

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The healthcare environment is in flux. On the one hand, doctors are being driven into ever larger group practices by increasing regulatory and administrative burdens and the need for greater negotiating power. At the same time, growing infrastructure costs and…

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Leadership is vital to creativity and successful innovation in groups and organizations; leadership is however seldom studied in the academic literature as a creativity driver. One reason for the lack of attention paid to leadership¿s effect on creativity may be…

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This book introduces the basic tools of dynamic optimization in economics to study environmental problems, applies econometric methods to estimate and test the models derived by dynamic optimization, and discusses environmental problems in a broad perspective,…