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Most people take the conditions they work and live in as a given, believing it to be normal that societies are stratified and that organisations are hierarchical. Many even think that this is the way it should be - and are neither willing nor able to think that…

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Business Environment looks at the major factors that influence an organisation's strategy. It equips learners with a portfolio of tools including PESTLE, portfolio analysis, capability audits, SWOT and stakeholder analysis to analyse the internal and external…

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From Squeak to Roar is a unique portrayal of how people show up in business, through the metaphor of seventeen different animals. It is a guide that emerged from an eight-year direct experience in the Relationship Marketing industry, though it can be used for any…

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Globalisation - the global movement, and control, of products, capital, technologies, persons and images - increasingly takes place through the work of organisations, perhaps the most powerful of which are multinational corporations. Based in an ethnographic…

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The Security Handbook, Second Edition is a user-friendly guide for security officers and guards, covering everything from introductory information to advanced topics. Whether looking for entry into the profession or development within the security industry, this…

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This edited volume explores different models, conceptualizations, and measures of leader interpersonal and influence "soft skills" that are so necessary for effective leadership. These include the communication skills, persuasion skills, political savvy, and…

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Nine years ago, bestselling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred's story inspired millions. Companies-even, cities-were inspired to turn the…

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People's work orientations and attitudes to paid work are highly important for the welfare of any country. Still, little is currently known about how such attitudes are distributed among different countries, men and women, classes, occupations, age groups and so…

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Leadership is vital to creativity and successful innovation in groups and organizations; leadership is however seldom studied in the academic literature as a creativity driver. One reason for the lack of attention paid to leadership's effect on creativity may be…

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This book introduces the basic tools of dynamic optimization in economics to study environmental problems, applies econometric methods to estimate and test the models derived by dynamic optimization, and discusses environmental problems in a broad perspective,…

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The Chinese government has frequently been criticized for propping up anti-democratic governments. This book investigates the rise of China as an emerging authoritarian power. By comparing China¿s bilateral relations to three Asian developing countries ¿ Burma,…

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The healthcare environment is in flux. On the one hand, doctors are being driven into ever larger group practices by increasing regulatory and administrative burdens and the need for greater negotiating power. At the same time, growing infrastructure costs and…