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Tourism Marketing for Cities and Towns provides thorough and succinct coverage of marketing theory specific to the tourism industry. It focuses on developing the branded destination with special emphasis on promotional planning. In addition, it contains numerous…read more

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What makes the sports organization different from other commercial organizations? How can managers in sport improve organizational effectiveness? Sport is a special kind of commercial enterprise. Whether it's the ability to engender exceptionally high levels of…read more

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This exciting book seeks to update and redefine organizational theories of gender and gendered theories of organizations. It demonstrates what is made possible through the application of understanding gender theory to the management of organizations and…read more

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The objective of this book is to outline the best practice in designing, installing, commissioning and troubleshooting industrial data communications systems. In any given plant, factory or installation there are a myriad of different industrial communications…read more

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A practical handbook for career project managers and those involved intermittently with projects throughout their career. Brief and visually led, Managing Project Delivery gets to the point, giving you the knowledge and confidence to manage project benefits and…read more

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This edited volume explores different models, conceptualizations, and measures of leader interpersonal and influence "soft skills" that are so necessary for effective leadership. These include the communication skills, persuasion skills, political savvy, and…read more

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The study of tourism and indeed the tourism industry is changing constantly. Contemporary Tourism: an international approach presents a new and refreshing approach to the study of tourism, considering issues such as the changing world order, destination…read more

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Managing Airports presents a comprehensive and cutting-edge insight into today's international airport industry. Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an…read more

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The first edition of this book was published in 2001 by Routledge and was the first academic text on the important new emerging field of NGO management. It sets out the field for researchers with a new and original conceptual framework, contains a comprehensive…read more

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In recent years there has been a considerable interest in the cultural aspects of tourism such as the impacts of culture on tourism planning, development, management and marketing. However, the focus has been on material forms of culture such as arts, music, or…read more

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First published in 1991, this book investigates not only the processes of industrial relations themselves but also the climate in which they work. As we all as studying union behaviour, it views the topic from the wider perspective of human resource management…read more

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The business case for operating along sustainable principles is becoming very clear. Sustainable organizations outperform their peers on many criteria, including corporate social responsibility, employee satisfaction and - surprising for some - even financially.…read more