Negotiating The Nonnegotiable: How To Resolve Your Most Emotionally Charged Conflicts

Paperback | March 7, 2017

byDaniel Shapiro

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“A masterpiece.”—William Ury, coauthor of Getting to Yes

In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro introduces a groundbreaking, step-by-step method to resolve your most difficult conflicts.

 
Find out how to successfully resolve your most emotionally charged conflicts. This indispensable guide reveals the five hidden emotional forces that strain your relations and block agreement: vertigo, repetition compulsion, taboos, assault on the sacred, and identity politics. The moment you feel attacked, these forces transform your conflict into an adversarial battle, turning even a straightforward disagreement into an emotional uproar.  In Negotiating the Nonnegotiable, you will learn a powerful, proven approach to overcome these forces, reconcile your relations, and reach agreement in even your most challenging personal and professional disputes.


From the Hardcover edition.

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From the Publisher

“A masterpiece.”—William Ury, coauthor of Getting to YesIn this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro introduces a groundbreaking, step-by-step method to resolve your most difficult conflicts.  Find out how to successfully resolve your most emotionally charged conflicts. This indispensable guide reveal...

Daniel Shapiro, Ph.D., is founder and director of the Harvard International Negotiation Program and a world-renowned expert on conflict resolution. From advising leaders of war-torn countries to working with senior executives and families in crisis, Dan has helped thousands of organizations and individuals solve the problems that divid...

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Format:PaperbackDimensions:352 pages, 8.44 × 5.5 × 0.84 inPublished:March 7, 2017Publisher:Penguin Publishing GroupLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0143110179

ISBN - 13:9780143110170

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“Shapiro exposes the myth that humans are primarily rational in their decision making. There’s a fundamental conflict between Homo economicus and Homo emoticus – the emotional human being. . . . We tend to make decisions based on emotions – and then come up with rational justifications after the fact. This conclusion leads to an important question: Is it possible to put a price on emotions? . . . As a psychology professor, Dr. Shapiro is uniquely able to address a number of interesting aspects of negotiation the rest of us often forget. . . . More importantly, he discusses the conflicts between good and bad that take place in all of us . . . . The world has been enriched with another intelligent lecture on how we should interact with each other. Hopefully this time we will listen.” —Forbes “Appealing to rationality isn’t always the best way to mend a rift; instead, both parties in a negotiation have to be willing to get in touch with the conflict’s more emotional underpinnings. In his book, Negotiating the Nonnegotiable [Shapiro] shares the strategies he’s used to help people in all kinds of settings access the core emotions driving their conflicts and reach mutually beneficial resolutions.”—Business Insider“It is important, according to the author, to focus on the space between the conflicting sides in which a solution can be found. Shapiro begins by explaining the ‘Tribes Effect,’ the force that binds each of us to our communal identity. The same beliefs that bring us together, however, also separate us from other tribes. . . . [Shapiro] offers concrete suggestions on ways to break the pull of these emotional forces, build consensus, and finally bridge the gap between conflicting sides when the ultimate goal is reconciliation of the parties. Personal and global anecdotes bring warmth to the narration, and Shapiro’s keen insights give readers a blueprint for successful negotiation.” —Booklist “A masterpiece—clear, insightful, and practical. . . . Highly recommended!” —William Ury, co-author of Getting to Yes and author of Getting to Yes with Yourself   “Daniel Shapiro brings brilliant insights to the baffling conundrum of our age, intractable disputes of all kinds. Negotiating the Nonnegotiable will help anyone bring practical tools to the table whenever confrontation looms.” —Daniel Goleman, author Emotional Intelligence   “A must-read! Dan Shapiro’s Negotiating the Nonnegotiable offers bold, practical, and uplifting advice to reduce the turmoil of conflict and foster reconciliation in your professional and personal life.”—Michael Wheeler, Harvard Business School“Daniel Shapiro provides us with one of the most optimistic and compelling approaches to conflict resolution of our time.”—Howard W. Buffett, Lecturer in International and Public Affairs, Columbia University “With telling examples from the bedroom to the boardroom to the war room, this book gives us something invaluable—a way both to see the perils of identity conflict in negotiation and to avoid them.” —Robert Cialdini, Author of Influence: The Psychology of Persuasion“Negotiating the Nonnegotiable is one of the most important books of our modern era.”—Jaime de Bourbon de Parme, Ambassador of the Netherlands to the Holy See “A life-changing book!  If you are going to read one book this year to improve your life, choose Negotiating the Nonnegotiable.” —Simona Baciu, Founder and President, Transylvania College“Dan Shapiro has written a book that is at once both profound and practical, heartfelt and hopeful . . . Immersion in his wisdom is a must for anyone trying to prevent or resolve conflicts.” —Matthew Bishop, senior editor The Economist Group and Co-founder of the Social Progress Index“A modern masterpiece! Bold and compelling from the first page. . . . Every leader should read it and live by it.”—Katherine Garrett-Cox, CEO, Alliance Trust Investments“Negotiating the Nonnegotiable is sure to be required reading for diplomats and peace-builders alike." —Nancy Lindborg, President, United States Institute of Peace “Those seeking peaceful resolutions should keep this book on a bedside table.” —David Gergen, former White House adviser; Co-director, Center for Public Leadership, Harvard Kennedy School of GovernmentFrom the Hardcover edition.