Operations Management by William J StevensonOperations Management by William J Stevenson

Operations Management

byWilliam J Stevenson

Hardcover | January 7, 2014

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"Stevenson's Operations Management features integrated, up-to-date coverage of current topics and industry trends, while preserving the core concepts that have made the text the market leader in this course for over a decade. Stevenson's careful explanations and approachable format support students in understanding the important operations management concepts as well as applying tools and methods with an emphasis on problem solving. Through detailed examples and solved problems, short cases and readings on current issues facing businesses, and auto-gradable end of chapter problems and application-oriented assignments available in Connect Operations Management, students learn by doing, and the Twelfth Edition continues to offer more support for 'doing Operations' than any other"--
Title:Operations ManagementFormat:HardcoverDimensions:11.1 × 8.7 × 1.2 inPublished:January 7, 2014Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0078024102

ISBN - 13:9780078024108


Table of Contents

1.Introduction to Operations Management

2.Competitiveness, Strategy, and Productivity


4.Product and Service Design

Supplement: Reliability

5.Strategic Capacity Planning for Products and Services

Supplement: Decision Theory

6.Process Selection and Facilities Layout

7.Work Design and Measurement

Supplement: Learning Curves

8.Location Planning and Analysis

Supplement: The Transportation Model

9.Management of Quality

10.Quality Control

Supplement: Acceptance Sampling

11.Aggregate Planning and Master Scheduling

12.MRP and ERP

13.Inventory Management

14.JIT and Lean Operations

Supplement: Maintenance

15.Supply Chain Management


17.Project Management

18.Management of Waiting Lines

19.Linear Programming

Appendix A Answers to Selected Problems

Appendix B Tables

Appendix C Working with the Normal Distribution

Company Index

Subject Index