Operations Management by David KrugerOperations Management by David Kruger

Operations Management

byDavid Kruger, Roy Ramphal

Paperback | February 26, 2009

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Operations Management is an undergraduate text at universities and universities of technology that focusses on the managerial practices required in the manufacturing of products and provision of services.
David Kruger and Roy Ramphal are well-respected OUP authors.
Title:Operations ManagementFormat:PaperbackDimensions:424 pages, 9.45 × 6.69 × 0.91 inPublished:February 26, 2009Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0195984773

ISBN - 13:9780195984774


Table of Contents

PART I: Introduction to operations management and quality imperative1. What is operations management?2. ForecastingPART II: Operations management in action3. Design of goods and services4. Processes5. Quality management6. Quality tools and techniques7. Supply chain managementPART III: Contemporary integrated concepts of operations management8. Inventory management9. Materials requirements planning10. Capacity planning11. Aggregate planning12. Scheduling13. Enterprise resources planningPART IV: Current and future operations management challenges14. Operations management challenges15. Customers and suppliers