Operations Management

Paperback | February 26, 2009

byDavid Kruger, Roy Ramphal

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Operations Management is an undergraduate text at universities and universities of technology that focusses on the managerial practices required in the manufacturing of products and provision of services.

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Operations Management is an undergraduate text at universities and universities of technology that focusses on the managerial practices required in the manufacturing of products and provision of services.

David Kruger and Roy Ramphal are well-respected OUP authors.

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Kobo ebook|Aug 22 2012

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Format:PaperbackDimensions:424 pages, 9.45 × 6.69 × 0.91 inPublished:February 26, 2009Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0195984773

ISBN - 13:9780195984774

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Table of Contents

PART I: Introduction to operations management and quality imperative1. What is operations management?2. ForecastingPART II: Operations management in action3. Design of goods and services4. Processes5. Quality management6. Quality tools and techniques7. Supply chain managementPART III: Contemporary integrated concepts of operations management8. Inventory management9. Materials requirements planning10. Capacity planning11. Aggregate planning12. Scheduling13. Enterprise resources planningPART IV: Current and future operations management challenges14. Operations management challenges15. Customers and suppliers