Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalitie by Susan Benjamin

Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling…

bySusan Benjamin

Paperback | September 6, 2007

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Perfect Phrases for the Right Situation, Every Time

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

About The Author

Susan F. Benjamin is a communications consultant and the author of 5 books, including Words at Work. Her articles on language-related issues have appeared in USA Today, Philadelphia Inquirer, and New York Daily News.

Details & Specs

Title:Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling…Format:PaperbackDimensions:224 pages, 8 × 5.1 × 0.5 inPublished:September 6, 2007Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0071493042

ISBN - 13:9780071493048

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