Perfect Phrases for Dealing with Difficult Situations at Work:  Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Con by Susan BenjaminPerfect Phrases for Dealing with Difficult Situations at Work:  Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Con by Susan Benjamin

Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases…

bySusan Benjamin

Paperback | July 24, 2008

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The Right Phrase for Every Situation . . . Every Time WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author ofPerfect Phrases for Dealing with Difficult People, this handy reference ofready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you're asked togive an impromptu presentation or you accidentally send a personal e-mail to your boss, you'll have the best words for every situation, including: Handling criticism and being heard criticizing Picking up the ball when someone else has dropped it Getting credit for your project when an associate takes the praise Deflecting a flirtatious client or coworker Filled with phrases for every mistake, mix-up, and mishap, this guide willbe become your best friend in the workplace. There are no difficult situations . . . when you have Perfect Phrases.
Susan Benjamin has brought communications issues to the nation for almost 20 years. Publications from the Wall Street Journal to the Chicago Tribune have featured Susan's novel approaches while her opinion pieces on language-related issues have appeared in USA Today, the Philadelphia Inquirer, the New York Daily News, Government Execu...
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Title:Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases…Format:PaperbackDimensions:224 pages, 7.9 × 5 × 0.5 inPublished:July 24, 2008Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0071597328

ISBN - 13:9780071597326

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