Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases…

Paperback | July 24, 2008

bySusan Benjamin

not yet rated|write a review
The Right Phrase for Every Situation . . . Every Time WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author ofPerfect Phrases for Dealing with Difficult People, this handy reference ofready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you're asked togive an impromptu presentation or you accidentally send a personal e-mail to your boss, you'll have the best words for every situation, including: Handling criticism and being heard criticizing Picking up the ball when someone else has dropped it Getting credit for your project when an associate takes the praise Deflecting a flirtatious client or coworker Filled with phrases for every mistake, mix-up, and mishap, this guide willbe become your best friend in the workplace. There are no difficult situations . . . when you have Perfect Phrases.

Pricing and Purchase Info

$17.91 online
$20.95 list price (save 14%)
In stock online
Ships free on orders over $25

From the Publisher

The Right Phrase for Every Situation . . . Every Time WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author ofPerfect Phrases for Dealing with Difficult People, this handy reference ofready-to-use phrases will help you avoid di...

From the Jacket

The Right Phrase for Every Situation . . . Every TimeWNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People, this handy reference of ready-to-use phrases will help you avoid d...

Susan Benjamin has brought communications issues to the nation for almost 20 years. Publications from the Wall Street Journal to the Chicago Tribune have featured Susan's novel approaches while her opinion pieces on language-related issues have appeared in USA Today, the Philadelphia Inquirer, the New York Daily News, Government Execu...

other books by Susan Benjamin

Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling…
Perfect Phrases for Dealing with Difficult People: Hund...

Paperback|Sep 6 2007

$12.41 online$14.95list price(save 16%)
Sweet As Sin: The Unwrapped Story Of How Candy Became America's Favorite Pleasure
Sweet As Sin: The Unwrapped Story Of How Candy Became A...

Paperback|Mar 15 2016

$18.97 online$19.00list price
From an Antique Land: An Introduction to Ancient Near Eastern Literature
From an Antique Land: An Introduction to Ancient Near E...

Kobo ebook|Jan 16 2009

$46.19 online$59.99list price(save 23%)
see all books by Susan Benjamin
Format:PaperbackDimensions:224 pages, 7.9 × 5 × 0.5 inPublished:July 24, 2008Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0071597328

ISBN - 13:9780071597326

Look for similar items by category:

Customer Reviews of Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Con

Reviews