Powerful Conversations: How High Impact Leaders Communicate: How High Impact Leaders Communicate

Hardcover | June 7, 1999

byPhil Harkins

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"Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book."- Robert B. Reich, Professor of Social and Economic PolicyBrandeis University.

Powerful Conversations breed a powerful organization. POWERFUL CONVERSATIONS is packed with goal-oriented strategies, tools, and real-life examples from great leaders. Use its deliberate, directed techniques to achieve exceptional levels of performance, create and maintain valuable relationships, and forward the goals of both yourself and your organization with every word you speak. Mastering the three stages of a Powerful Conversation—from shared feelings and beliefs, to an exchange of wants and needs, closing with action steps and mutual commitments—will help you exercise more control over your interactions, and greatly enhance both your leadership skills and your success.

Look inside to discover:
How to plan, conduct, and measure Powerful Conversations;
Using the Tower of Power as a tool in coaching;
The four Cs of Trust—clarity, caring, consistency, and commitment
Five strategies to satisfy—and keep—your best employees
Tools to turn the company grapevine from a poisonous plant into a pathway for learning
Determining your leadership competencies through the Leadership Assessment Instrument
Targeting Passionate Champions to drive an Agenda for Change.

Leaders across the country are praising POWERFUL CONVERSATIONS:

"Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book." - Robert B. Reich, Professor of Social and Economic Policy, Brandeis University.

"Powerful Conversations have made a real difference in the effectiveness of the Operations Senior Leadership Team. We are delivering unprecedented results thanks to the clearer communication and improved working relationships." - Larry Gundrum, Senior Vice President, Kraft Foods.

"In my business, Powerful Conversations are leading to believability and a growing sense of achievability by our employees that they can drive a massive agenda for change." - Linda Coughlin, Managing Director, Scudder Kemper Investments, Inc.

"In a fast forward world, candor and clarity are prerequisites for success. POWERFUL CONVERSATIONS is a must read book for leading into the 21st century." - Steve Ozonian, Chairman and CEO, Prudential Real Estate and Relocations Solutions.

"A powerful guide, both savvy and wise, to emotional intelligence in action. Phil Harkins has given us an essential handbook for leaders at any level." - Daniel Goleman, Author, Working with Emotional Intelligence.

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From Our Editors

This book looks at the way we wan effectively communicate to create a bond with our listeners, motivate others and achieve business goals. Powerful Conversations uses years of research to show you how to control good discourse, step-by-step. It also demonstrates the power conversation strategies of people like Oprah Winfrey and Jack We...

From the Publisher

"Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book."- Robert B. Reich, Professor of Social and Economic PolicyBrandeis University. Powerful Conversations breed a powerful organization. POWERFUL CONVERSATIONS is packed with goal-oriented strategies, tools, and real-life ex...

From the Jacket

All Leaders Talk. It Is The Power of Their Talk That Determines Whether They Win Or Lose."Phil Harkins has it exactly right. To be a leader is to communicate powerfully­­as he does in this thoughtful book."­­Robert B. Reich, Professor of Social and Economic Policy, Brandeis University"Powerful Conversations have made a real difference ...

Phil Harkins, Ph.D. is president and CEO of Linkage, Inc., an organizational development company founded in 1988. He is co-chairman of the Global Institute for Leadership Development, and has held leadership positions in industry and academia.

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Paperback|Jan 30 2006

$27.40 online$31.95list price(save 14%)
see all books by Phil Harkins
Format:HardcoverDimensions:224 pages, 9.1 × 6.2 × 0.86 inPublished:June 7, 1999Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0071353216

ISBN - 13:9780071353212

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Extra Content

Table of Contents

Foreword.

Introduction.

Acknowledgements.

Part I: The Discipline of Powerful Conversations.

Part II: Powerful Conversations in Practice.

Appendix.

Index.

From Our Editors

This book looks at the way we wan effectively communicate to create a bond with our listeners, motivate others and achieve business goals. Powerful Conversations uses years of research to show you how to control good discourse, step-by-step. It also demonstrates the power conversation strategies of people like Oprah Winfrey and Jack Welch, among others.