Practical Patient Literacy: The Medagogy Model by Melissa N. StewartPractical Patient Literacy: The Medagogy Model by Melissa N. Stewart

Practical Patient Literacy: The Medagogy Model

byMelissa N. Stewart

Paperback | March 5, 2012

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Use the Medagogy Model to enhance patient communication—and the efficiency of your practice

In this unique guide, Dr. Melissa Stewart explains her patient-centered Medagogy conceptual framework, which tracks the flow of information throughout the patient education process, from information to delivery to action. Not only does the Medagogy model help patients understand their illness and become their own best healthcare advocate, it is the cornerstone of effective multidisciplinary patient education.

Dr. Stewart’s patient literacy work and her Understanding Personal Perception (UPP) tool were incorporated into the Center for Medicare and Medicaid Services’ (CMS) 9th scope of work Care Transitions pilot. The Quality Initiative Organization, which used Dr. Stewart’s work in this program, was acknowledged by the CMS with a national award for their outstanding contribution to the field of healthcare.


  • Unique focus on Medagogy, the author’s proven patient literacy model that has reduced patients’ readmissions to hospitals and has applied a reliable, robust methodology to individual and interdisciplinary patient literacy efforts
  • Practical patient orientation clarifies how patients can assert their healthcare goals and knowledge, helping them assume their rightful position in the planning and management of their treatment
  • In-depth discussion of pedagogy and andragogy—two theoretical frameworks that support human learning strategies—and how they can be used to teach different patients and accommodate their particular educational needs
  • Guidance on how to understand the patient’s emotional state and grieving process while receiving healthcare
  • Handy tools such as the Patient Education Hierarchy, Informational Seasons, the PITS model and the UPP tool that can add direction to individual and/or team patient education efforts.
  • Case studies, numerous illustrations and figures, chapter summaries, and full references
Dr. Melissa Stewart is founder and Executive Director of the Organization of Patient Educators. Using her patient-centered Medagogy approach – the conceptual framework discussed in Practical Patient Literacy – she has effectively taught health care professionals how to improve their education and communication techniques. Dr. ...
Title:Practical Patient Literacy: The Medagogy ModelFormat:PaperbackDimensions:8.6 × 8 × 0.4 inPublished:March 5, 2012Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0071761314

ISBN - 13:9780071761314

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Table of Contents

Practical Patient Literacy: The Medagogy ModelSection I: Shifting the Focus to the PatientChapter 1: The Problem of Health Literacy
Chapter 2: The Patient's Perspective
Chapter 3: Education Theory
Section II: Effective Teaching and Learning
Chapter 4: Information Exchange
Chapter 5: The Science and Theories of Learning
Chapter 6: Health Promotion Theories
Section III: Patient Knowledge
Chapter 7: Patient Learning
Chapter 8: Informational Seasons of Knowledge
Chapter 9: The Brain and Memory
Section IV: Information Delivery Methodology
Chapter 10: The PITS Model
Chapter 11: The Medagogy Conceptual Framework
Chapter 12: The UPP Tool: Assessing Patient Knowledge
Appendix A: The UPP Tool Pilot
Appendix B: Lauries Story from the Care Transitions' Pilot