Process Consultation: Lessons for Managers and Consultants, Volume II (Prentice Hall Organizational Development Series) by Edgar H. ScheinProcess Consultation: Lessons for Managers and Consultants, Volume II (Prentice Hall Organizational Development Series) by Edgar H. Schein

Process Consultation: Lessons for Managers and Consultants, Volume II (Prentice Hall Organizational…

byEdgar H. Schein

Paperback | January 1, 1987

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One of the persistent dilemmas that faces any manager or consultant is whether to give advice or to help others figure out a solution by facilitating their own problem solving processes. This book, intended for experienced consultants and mangers, reaffirms the concept of process consultation as a viable model of how to work with human systems. It clarifies the concept of process consultation as defined in the previous volume, Process Consultation: Its Role In Organization Development (1969), and introduces modifications and new ideas that elaborate on and have evolved beyond the material in the first volume. Included are such topics as cultural rules of interaction; initiating and managing change; intervention strategy; tactics and style; and emerging issues in process consultation. Volume II is an invaluable resource for anyone involved in the management of human processes in organizations.
Title:Process Consultation: Lessons for Managers and Consultants, Volume II (Prentice Hall Organizational…Format:PaperbackDimensions:208 pages, 8.1 × 5.5 × 0.6 inPublished:January 1, 1987Publisher:Pearson Education

The following ISBNs are associated with this title:

ISBN - 10:0201067447

ISBN - 13:9780201067446

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Table of Contents

I. INTRODUCTION AND OVERVIEW.

 1. Managers and Consultants as Helpers.

 2. What Is Process Consultation?

 3. What Is “Process”?

II. SIMPLIFYING MODELS OF HUMAN PROCESSES.

 4. Intrapsychic Processes-ORJI.

 5. Cultural Rules of Interaction.

 6. Initiating and Managing Change.

III. THE CONSULTING PROCESS IN ACTION.

 7. Who Is the Client?

 8. Intervention Strategy.

 9. Intervention Tactics and Style.

10. Toward a Typology of Intervention.

11. Emerging Issues in Process Consultation.

From Our Editors

This book, intended for experienced consultants and managers, reaffirms the concept of process consultation as a viable model of how to work with human systems. Included are such topics as cultural rules of interaction; initiating and managing change; intervention strategy; tactics and style; and emerging issues in process consultation. Volume II is an invaluable resource for anyone involved in the management of human processes in organization.