TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments

May 17, 2011|
TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments by Douglas Conant
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Hardcover
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A fresh, effective, and enduring way to lead—starting with your next interaction

Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these—and every point of contact with other people—are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands.

TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy—one magical moment at a time.

Douglas Conant is president and CEO of Campbell Soup Company. Under his leadership, Campbell reversed a precipitous decline in market value and employee engagement, improving its financial profile, enhancing its diversity and inclusion practices and raising its corporate social responsibility profile. Previously Conant held management ...
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Title:TouchPoints: Creating Powerful Leadership Connections in the Smallest of MomentsFormat:HardcoverProduct dimensions:208 pages, 9.1 X 6 X 0.8 inShipping dimensions:208 pages, 9.1 X 6 X 0.8 inPublished:May 17, 2011Publisher:WileyLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:1118004353

ISBN - 13:9781118004357

Appropriate for ages: All ages

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