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In this clever book, bestselling author Richard Templar delivers a collection of principles, tactics and techniques that will make sure things always get done, without you ever having to break a sweat or stay up into the small hours to do it. These pithy,…

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NOTE:  Before purchasing, check with your instructor to ensure you  select the   correct ISBN.  Several versions of Pearson's MyLab & Mastering products exist for each title, and registrations are not transferable. To register for and…
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A structured, data-driven approach to understanding core operations management concepts. Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process. The third edition retains the…

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Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are…
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Score your highest in Operations Management Operations management is an important skill for current and aspiring business leaders to develop and master. It deals with the design and management of products, processes, services, and supply chains. Operations…
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The ninth edition of SUPPLY CHAIN MANAGEMENT: A LOGISTICS PERSPECTIVE refined its focus on the supply chain approach by blending logistics theory with practical applications. Updated material on the latest technology, transportation regulations, pricing, and…
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Today’s managers need more than a clear understanding of what it takes to supervise operations through quantitative techniques, technology, and processes. They also need to learn how to effectively coordinate those operations across a global supply chain.…

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As with previous Canadian editions, Ritzman continues to focus on meeting the need in many educational settings for a shorter book that has strong coverage of critical concepts and retains a rich set of pedagogical features.   Fundamentals of Operations…

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A broad, practical introduction to operations, reinforced with an extensive collection of practice problems, Heizer is the best selling Operations Management franchise worldwide.  Universally recognized as the gold-standard in Operations Management –…
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Reflecting the latest practices, trends, and emerging developments, PRINCIPLES OF SUPPLY CHAIN MANAGEMENT: A BALANCED APPROACH, 4E guides you step by step through the management of all supply chain activity--including issues related to both domestic and global…

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Find out why many businesses preferentially hire Six Sigma trained candidates. AN INTRODUCTION TO SIX SIGMA AND PROCESS IMPROVEMENT, 2e shows you the essence and basics of Six Sigma, as well as how Six Sigma has brought a renewed interest in the principles of…
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Created through a "student-tested, faculty-approved" review process with input from more than 150 students and faculty, Collier/Evans' OM5 provides a streamlined introduction to the core concepts, techniques, and applications of contemporary operations…