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Kobo Edition (eBook) | German

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Unter Social Media versteht man webbasierte Medien und Werkzeuge, mit denen die Nutzer untereinander und in Gemeinschaften mediale Inhalte gestalten und austauschen können. Soziale Interaktionen und kollaboratives Arbeiten ersetzen klassische Kommunikationsformen (one-to-many) durch vernetzte…read more

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Over the past four decades, a series of PR campaigns have helped to shape popular culture and influence public opinion. Campaigns that Shook the World provides the inside story on the pivotal PR campaigns of the past four decades, following and celebrating the maturation and expansion of the PR…read more

Kobo Edition (eBook) | French

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Qu'il s'agisse de mousser les ventes d'un produit ou de présenter les avantages d'un service, la mise en place d'un plan de communication n'est pas une sinécure. Mais qu'en est-il de la mise sur pied de campagnes de communication visant l'adoption de gestes à portée sociale comme la prévention du…read more

Kobo Edition (eBook) | French

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Comprenez-vous toujours ce dont on vous parle dans la presse ? Pouvez-vous expliquer clairement ce que vous livre la nouvelle que vous venez de lire, de voir ou d'entendre ? Car la question n'est pas seulement de répéter mots à mots le discours de presse, encore faut-il être en mesure de…read more

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Cet ouvrage permettra aux étudiants et aux professionnels des relations publiques et de la communication marketing de comprendre les exigences éthiques de leur profession. Il présente le concept de l’éthique, tout en exposant des dilemmes professionnels concrets qui se posent dans la pratique des…read more

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Manuel pour la formation des futurs relationnistes et outils de réflexion pour les professionnels, ce complément du livre Les relations publiques dans une société en mouvance, aborde les divers champs de pratique professionnelle des relations publiques. Les chapitres thématiques mettant en lumière…read more

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Corporate executives, lawyers, and board of directors suffer from groupthink when confronted with a crisis, restructuring or litigation, which results in a communications meltdown that hurts a company’s number one asset—its reputation. This failure to understand how to communicate in distressed…read more

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In Social Media and Public Relations: Eight New Practices for the PR Professional , social marketing pioneer Deirdre Breakenridge teaches and demonstrates the eight new skills and mindsets PR/marketing pros need to build brands and engage customers in a social world. This concise, action-oriented…read more

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Praise for PR 2.0 “An ‘easy read’ filled with practical examples of how marketing professionals can leverage these new tools to enhance PR activities. The ‘Interviews with the Experts’ sections were especially useful in helping to highlight how companies have benefited from PR2.0 .” Maura Mahoney…read more

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Customer Relationship Intelligence brings a fresh, new perspective to sales and marketing: new relationship metrics and a breakthrough, actionable framework for real-time management, tied to profit. It is about teamwork and collaboration. It is about executing strategy. It is about retention,…read more