Public Transportation Quality Of Service: Factors, Models, And Applications

Paperback | November 1, 2017

byLuigi Dell´olio, Angel Ibeas, Juan De Ona

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Measuring passenger's views on public transportation is of critical concern to promote wider transit use in cities around the world. Public Transportation Quality of Service: Factors, Models, and Applications is the first book to help researchers better understand the contributing factors that can improve public transportation perception among its users. Public Transportation Quality of Service compiles in one place metrics currently dispersed in journal articles, government publications, and book chapters. It critically analyses currently available modeling methodologies such as Ordered Logit/Probit model and Models of Structural Equations, highlighting their advantages and disadvantages. The book address models of desired quality, including the views of users and non-users, discussing the gap between desired and perceived quality. It examines data mining approaches such as decision trees and neural networks, showing how to involve the public in the decision-making process to create policies that encourage public transport demand. Insights from both theoretical and practical points of view for both researchers and practitioners Case studies in each chapter that apply models discussed Helps readers develop and design their own studies for measuring quality of service Shows how to include perceived quality in contracts Provides access to the survey formulas and data to better enable implementation of models

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From the Publisher

Measuring passenger's views on public transportation is of critical concern to promote wider transit use in cities around the world. Public Transportation Quality of Service: Factors, Models, and Applications is the first book to help researchers better understand the contributing factors that can improve public transportation percepti...

He is a member of the Council of the Association for European Transport, Guest Editor of Transportation Research Part A: Policy and Practice and Procedia of Social and Behavioural Science, Editor of the Journal of Scientific Research and Reports, and Editorial Board Member of the Journal of Logistics and Operational Research.Has is Gue...
Format:PaperbackDimensions:272 pages, 8.75 × 6.35 × 0.68 inPublished:November 1, 2017Publisher:Elsevier ScienceLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0081020805

ISBN - 13:9780081020807

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Table of Contents

1. Introduction 2. Studying the Perceived Quality in Public Transport 3. Public Participation and Choice of Variables 4. Geo-social Differences in Perception of Quality 5. Existing Methods 6. Random Utility Theory Methods 7. Structural Equations Models 8. Data Mining 9. Heterogeneity 10. Beyond Perceived to Desired Quality 11. Quality in Public Transport Contract 12. Future Developments