Quality And Operations Management: Revised Edition

Paperback | January 25, 2008

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This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.

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From the Publisher

This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the de...

From the Jacket

Stuck for ideas, inspiration or just want to work differently? Management Extrabrings all the best management thinking together in one package.The books arepractical and well structured to provide an in depth treatment of thesemanagement topics.Titles in the series:* Business Environment* Change Management* Development for High Perform...

Format:PaperbackDimensions:118 pages, 11.69 × 8.27 × 0.68 inPublished:January 25, 2008Publisher:Taylor and FrancisLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0080552366

ISBN - 13:9780080552361

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