Quality in Government Services

Kobo ebook | October 1, 2001

byJuran, Joseph M

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From Juran's Quality Handbook, the international standard on quality and the essential reference in quality engineering and management practices, comes this concise, practical guide on quality in government services. Featured topics include the compelling need to transform government; the role of the president?s management council; and the three phases of reinventing government. Written for managers, quality and industrial engineers, and students, this dynamic eBook excerpt of Juran's Quality Handbook is a must on every management or engineering e-bookshelf.

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From the Publisher

From Juran's Quality Handbook, the international standard on quality and the essential reference in quality engineering and management practices, comes this concise, practical guide on quality in government services. Featured topics include the compelling need to transform government; the role of the president?s management council; an...

Format:Kobo ebookPublished:October 1, 2001Publisher:McGraw-HillLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0071390758

ISBN - 13:9780071390750

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