Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants by Paul CherryQuestions That Sell: The Powerful Process for Discovering What Your Customer Really Wants by Paul Cherry

Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants

byPaul Cherry

Paperback | April 20, 2006

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Simply knowing the right questions to ask can make the difference between finalizing a sale or losing it. Most salespeople have extensive knowledge of their products, but many fail to ask the questions that will help them uncover the real needs of their customers. Questions That Sell helps readers use advanced questioning techniques to sell their products based on value to the customer, not on price - and increase their success rate as a result. The book contains powerful examples, exercises, and hundreds of sample questions, including: * Vision Questions: Tap into a customers' needs and desires for the future * Questions to Uncover Problems: Fix something that's not working for the client * Pay-Off Questions: Get customers to articulate for themselves how much the product or service is worth Questions That Sell is an invaluable resource for connecting with customers, understanding what they need, and closing more sales, faster.
Paul Cherry (Wilmington, DE) is president and CEO of Performance Based Results, an international sales and leadership training organization, where he teaches more than 3,000 sales professionals a year. He has written for The Selling Advantage, What's Working in Sales Management, and other popular industry publications.
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Title:Questions That Sell: The Powerful Process for Discovering What Your Customer Really WantsFormat:PaperbackDimensions:192 pages, 9 × 6 × 0.6 inPublished:April 20, 2006Publisher:AmacomLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0814473393

ISBN - 13:9780814473399

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Editorial Reviews

'Cherry gives readers key questions that get orders and a process to uncover the real needs of their customers.' - CRM Magazine