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Thomas Eaton was born in Harrogate and studied history at Oxford and Cambridge Universities. Following a spell in magazine publishing, he has spent more than a decade working on TV quiz programs. He writes a weekly quiz for The Guardian and is the author of the…

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What do your colleagues, overlords, underlings, clients, and customers have in common? Not knowing how much they annoy you. Not to mention how much you may be annoying them. The route from cubicle to corner office is strewn with etiquette landmines. And now that…