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Comment les études qualitatives peuvent-elles relever les défis lancés par les nouvelles technologies de communication et par les changements des comportements et des mentalités des consommateurs ? Quelles incidences ont sur nos méthodes les recherches en…
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|September 26, 2016

$18.99

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The key to opening the hearts, minds and wallets of Quebecers. Most Quebecers come from a French culture, live in an English society and have an American lifestyle. Who are Quebecers exactly? What do they want? What are their aspirations? This book paints a…

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La majorité des Québécois sont issus d'une culture française, vivent dans une société anglaise avec un mode de vie américain. Qui sommes-nous? Que voulons-nous? Qu'espérons-nous? Cet ouvrage dresse un portrait surprenant, souvent déstabilisant, parfois…

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Beyond the Morning Huddle— Human Resource Management for a Successful Dental Office shares tips, experiences, strategies and solutions to make your dental practice the best it can be. Recruitement With time and attention given to the hiring process, the doctor…

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Since it was first published more than twenty-five years ago, Asking Questions has become a classic guide for designing questionnaires¾the most widely used method for collecting information about people?s attitudes and behavior. An essential tool for market…

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Most mid- to large businesses have to undertake regular customer satisfaction surveys because their quality procedures say so .  This book is designed to help these organisations turn what is seen by many as a 'task' into a very profitable exercise -…

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Providing competitive advantage should be the ultimate objective of everything HR does; asking "How does this help our business compete better in its market?” should be a frequent question. This book explores the seven pillars of being HR Ready and asks what HR…
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|March 5, 2010

$23.99

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The tools you need to identify, obtain, record, and analyze data Sure, access to data is faster and easier to obtain than ever before, but how do you cut through the clutter of information to find what's most useful and organize it to suit your purposes?…

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This book is about the stuff you learn when you've worked for a boss you'd swear jumped out of a Dilbert cartoon; worked in a business whose performance careened up and down like a runaway clown car; faced legal or ethical problems that needed the…

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Managing the Maze – Your Senior Executive Service Application” is the first book by an exciting author – Susan Custard. Susan brings her 30+ years of Federal human resources experience “to the table” to help candidates develop an outstanding and competitive…

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Managing the Maze--Your Guide to Position Management is the third book in the series by author Susan Custard. Bringing more than 30 years of Federal human resources experience to her work, Custard helps managers and Human Resource Directors to execute highly…

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C’est en 1961 que René Girard publie l’ouvrage intitulé Mensonge romantique et vérité romanesque (MRVR). C’est un ouvrage de littérature comparée particulièrement original tant l’hypothèse qui y est posée est perturbante. Il y est question du désir. D’ordinaire…