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Paperback

|This title releases October 24, 2017

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One of Michiko Kakutani's ( New York Times ) top ten books of 2016 A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed.…
Paperback

|This title releases September 25, 2017

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The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with…
Kobo ebook

|March 22, 2017

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Since the release of Doug Stephens’ first book, The Retail Revival , change in the global retail sector has accelerated beyond even the boldest forecasts. As predicted, online giants like Amazon and Alibaba.com are growing at a dizzying pace. Hundreds of…
Hardcover

|August 12, 2014

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In The New Rules of Retail , industry gurus Robin Lewis and Michael Dart explained how unprecedented consumer power, enabled by technology and globalization, is revolutionizing retail. They warned that survival in these dynamic times called for a business model…

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Editie Vlaanderen De retail kraakt in haar voegen door de economische crisis en de digitalisering van de samenleving. In 'Het einde van online winkelen' laat Wijnand Jongen zien dat de echte oorzaak dieper ligt: winkels zijn nauwelijks in staat in te spelen op…

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Winner of the 800-CEO-READ award for best general business book of the year What if a company were so treasured and trusted that people literally took to the streets-by the thousands-to save it? That company is Market Basket, a popular New England supermarket…

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How small, one-of-a-kind businesses can break through among giants Megachains like Walmart, Starbucks, Home Depot, and The Gap attract Americans to thousands of outlets by offering a large selection of goods and services. But this doesn't mean that independent…

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Written through the eyes of retail and technology executives, Branded! explores retailers who are successfully implementing social media and mobility strategies. Market-leading retailers are engaging technology-savvy customers though social media and mobility.…
Kobo ebook

|January 25, 2013

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RETAIL BUSINESS HEALTH CHECK FOREWORD We are usually advised by our doctors to undergo regular health checks in order to ensure that our bodies are healthy. This allows us to go about our lives efficiently and effectively. During this process, the doctor will be…

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“Through engaging and direct analysis, Joanne Thomas Yaccato has drawn the line clearly for businesses—any successful client relationship strategy must consider the unique perspectives of women. Small, medium and large organizations can benefit from her witty and…

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Hardcover

|January 24, 2012

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$38.99

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L.L. Bean's story is also America's story. The ideas and events that drove the company's development are all related to what was happening in the wider world. From the rugged, individualistic legacy of Teddy Roosevelt in the 1910s to soldiers' experiences in…