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The Design of Everyday Things: Revised and Expanded Edition
Paperback

|November 5, 2013

$18.78 online

$24.99

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In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Even the smartest among us can feel inept as we fail to figure…
Reengineering Retail: The Future Of Selling In A Post-digital World
Hardcover

|March 22, 2017

$31.22 online

$36.00

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Since the release of Doug Stephens' first book, The Retail Revival, change in the global retail sector has accelerated beyond even the boldest forecasts. As predicted, online giants like Amazon and Alibaba.com are growing at a dizzying pace. Hundreds of…
The Revenge Of Analog: Real Things And Why They Matter
Paperback

|October 24, 2017

$19.97 online

$22.49

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One of Michiko Kakutani's ( New York Times ) top ten books of 2016 A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that…
Supply Chain Strategy And Financial Metrics: The Supply Chain Triangle Of Service, Cost And Cash
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|This title releases May 28, 2018

$69.42 online

$78.00

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Supply chain management is the management of a 'flow of goods' and an 'inverse flow' of 'information and cash'. As consumers buy more from the store, the information of the increased sales will travel upstream in the supply chain and trigger extra…
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

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The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with…
Retail's Seismic Shift: How To Shift Faster, Respond Better, And Win Customer Loyalty

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For one hundred years, retail was designed for the car-buildings and malls to travel to . Now it is designed for the mobile smart device-for consumers to travel with . In a world with an overabundance of material goods, consumer values and the drivers of retail…
Smart Retail: Winning Ideas And Strategies From The Most Successful Retailers In The World

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SMART RETAIL IS THE HOW-TO RETAIL BIBLE.   Smart Retail reveals what the most successful retailers in the world know and how you can apply their secrets to your own business. Fully revised and updated, this new edition includes the latest success stories,…
Retail Business Kit For Dummies
Paperback

|September 2, 2008

$28.15 online

$41.99

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Whether you’re a novice or a seasoned retail entrepreneur, Retail Business Kit For Dummies shows you how to start and run your business in today’s retail marketplace—from your original dream and the day-to-day operation to establishing a…
The New Rules of Retail: Competing in the World's Toughest Marketplace
Hardcover

|August 12, 2014

$29.16 online

$32.50

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In The New Rules of Retail , industry gurus Robin Lewis and Michael Dart explained how unprecedented consumer power, enabled by technology and globalization, is revolutionizing retail. They warned that survival in these dynamic times called for a business model…
The Art of Retail Buying: An Insider's Guide to the Best Practices from the Industry

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Buying for retail is a demanding and challenging job that requires a creative flair, a strong awareness of fashion trends, life trends as well as good interpersonal and team working skills. Buyers and merchandisers have to ensure that the right merchandise is…
Style and Statistics: The Art of Retail Analytics
Hardcover

|November 30, 2016

$36.73 online

$59.95

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A non-technical guide to leveraging retail analytics for personal and competitive advantage Style & Statistics is a real-world guide to analytics in retail. Written specifically for the non-IT crowd, this book explains analytics in an approachable,…
Retail Analytics: The Secret Weapon
Hardcover

|October 18, 2011

$46.01 online

$54.00

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The inside scoop on boosting sales through spot-on analytics Retailers collect a huge amount of data, but don't know what to do with it. Retail Analytics not only provides a broad understanding of retail, but also shows how to put accumulated data to optimal…
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