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The Design of Everyday Things: Revised and Expanded Edition

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Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics. Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or…
Remarkable Retail: How To Win & Keep Customers In The Age Of Digital Disruption
Hardcover

|April 14, 2020

$33.57 online

$38.99list price

save 13%

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Physical retail isn't dead-but boring retail is! Remarkable Retail equips the savvy retailer with eight essential strategies to deliver a powerful customer experience. Despite the clickbait headlines that warn of a retail apocalypse," many brick and mortar…
The Monocle Guide To Shops, Kiosks And Markets
Hardcover

|June 20, 2019

$43.60 online

$65.00list price

save 32%

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Monocle's latest book unpacks what makes a perfect shopping experience and offers tips on how to launch, design and run your own store. A must-have guide. The world of retail has never been so ­challenged thanks to a mix of e-commerce, unimaginative brand…
The Aisles Have Eyes: How Retailers Track Your Shopping, Strip Your Privacy, And Define Your Power

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A revealing and surprising look at the ways that aggressive consumer advertising and tracking, already pervasive online, are coming to a retail store near you By one expert’s prediction, within twenty years half of Americans will have body implants that…
Shop Pomeroy's First
Paperback

|October 14, 2014

$22.99

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For over one hundred years, Pomeroy's was a beloved household name for the shoppers of central and eastern Pennsylvania. Founded in 1876, the store began under another name in Reading and soon expanded to Harrisburg, Pottsville and Wilkes-Barre. George Pomeroy…
The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the Nordstrom of Your…

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The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example. — Howard Schultz , Chairman, Starbucks Coffee Virtually every company…
The Retail Start-up Book: Successfully Plan, Launch And Grow A Business

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The retail market in the UK is worth more than £400 billion annually and employs over 3 million workers, while in the US 29 million people create over USD $4 trillion of revenue through the industry. Despite the challenge to establish stores and big-box…
Where Bad Jobs Are Better: Retail Jobs Across Countries And Companies

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FRANÇOISE CARRÉ is Research Director at the Center for Social Policy at the University of Massachusetts, Boston. CHRIS TILLY is Professor of Urban Planning at the University of California, Los Angeles.
Feng Shui For Retail Stores
Paperback

|May 23, 2013

$17.85

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Clear Englebert's fifth book, Feng Shui for Retail Stores , is the result of over four decades of retail management experience combined with two decades of professional feng shui experience. Store owners have dubbed this book, "A must-read for my staff." This…
Sam Walton: Made In America
Mass Market Paperback

|June 1, 1993

$12.99

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Meet a genuine American folk hero cut from the homespun cloth of America's heartland: Sam Walton, who parlayed a single dime store in a hardscrabble cotton town into Wal-Mart, the largest retailer in the world.  The undisputed merchant king of the late…
The Subscription Boom: Why An Old Business Model Is The Future Of Commerce

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In this clear and informed guide to the business model that's set to dominate twenty-first-century commerce, Adam Levinter makes a compelling case that the phenomenal success of companies like Amazon, Netflix, Spotify, and Salesforce wouldn't be possible…
The Ultimate Boutique Handbook: How to Start, Operate and Succeed in a Brick and Mortar or Mobile…

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You want to open a fashion truck? Here's how You want open a boutique? This is the book for you And most importantly, are you trying to decide between a fashion truck and a boutique? Read this book and get all the information you need to make the right decision…
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