Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems

Paperback | December 8, 2009

bySteve Krug

not yet rated|write a review
It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens.

In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out a streamlined approach to usability testing that anyone can easily apply to their own Web site, application, or other product. (As he said in Don't Make Me Think, "It's not rocket surgery".)

Using practical advice, plenty of illustrations, and his trademark humor, Steve explains how to:
  • Test any design, from a sketch on a napkin to a fully-functioning Web site or application
  • Keep your focus on finding the most important problems (because no one has the time or resources to fix them all)
  • Fix the problems that you find, using his "The least you can do" approach
By paring the process of testing and fixing products down to its essentials ("A morning a month, that's all we ask"), Rocket Surgery makes it realistic for teams to test early and often, catching problems while it's still easy to fix them. Rocket Surgery Made Easy adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made Don't Make Me Think so popular.

Pricing and Purchase Info

$29.33 online
$50.00 list price (save 41%)
In stock online
Ships free on orders over $25
HURRY, ONLY 2 LEFT!

From the Publisher

It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens. In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out a streamli...

From the Jacket

It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens.In this how-to companion toDon't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out an approach to...

Format:PaperbackDimensions:168 pages, 8.9 × 6.9 × 0.7 inPublished:December 8, 2009Publisher:Pearson EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0321657292

ISBN - 13:9780321657299

Customer Reviews of Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems

Reviews

Rated 5 out of 5 by from First steps to UX testing This is an excellent book for learning the basics of UX testing. I used it as part of a Human-Conputer Interaction course at University. It not only gives you strategies for conducting research but also highlights common pitfalls, and solutions to common problems. The language is very plain and easy to follow. Makes for an afternoon of reading. I would highly recommend this book for absolute beginners and seasoned testers alike.
Date published: 2015-10-02

Extra Content

Table of Contents

FINDING USABILITY PROBLEMS
Chapter 1 You don’t see any elephants around here, do you?
What do-it-yourself usability testing is, why it always works, and why so little of it gets done
Chapter 2 I will now saw my [lovely] assistant in half
What a do-it-yourself test looks like
Chapter 3 A morning a month; that’s all we ask
A plan you can actually follow
Chapter 4 What do you test, and when do you test it?
Why the hardest part is starting early enough
Chapter 5 Recruit loosely and grade on a curve
Who to test, and how to find them
Chapter 6 Find some things for them to do
Picking tasks to test, and creating scenarios for them
Chapter 7 Some boring checklists
…that will save your butt
Chapter 8 Mind reading made easy
Your job as test facilitator
Chapter 9 Make it a spectator sport
Getting everyone to watch, and telling them what to look for
FIXING USABILITY PROBLEMS
Chapter 10 Debriefing 101
Comparing notes and deciding what to fix
Chapter 11 The least you can do™
The best ways to fix usability problems
Chapter 12 The usual suspects
Some problems you’re likely to find, and how to think about fixing them
Chapter 13 Making sure life actually improves
THE ROAD AHEAD
Chapter 14 Teleportation made easy
Remote Testing: Fast, cheap, and slightly out of control
Chapter 15 Overachievers only
Recommended reading and more
Chapter 16 Happy trails / to you
A few final words of encouragement