3346 results for Crafting the Customer Experience for People Not Like You

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How to Work With and Lead People Not Like You: Practical Solutions for Today's Diverse Workplace

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If you're in a diverse team, you know employee differences can cause miscommunication, lower trust, and hurt productivity. . . It doesn't have to be this way! The people you work with may be from a different generation, different culture, different race,…
How To Work With And Lead People Not Like You: Practical Solutions For Today's Diverse Workplace

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If you're in a diverse team, you know employee differences can cause miscommunication, lower trust, and hurt productivity.... It doesn't have to be this way!  The people you work with may be from different generations, different cultures, different races,…
Everybody Matters: The Extraordinary Power Of Caring For Your People Like Family
Hardcover

|October 6, 2015

$29.91 online

$35.95list price

save 16%

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“Bob Chapman, CEO of the $1.7 billion manufacturing company Barry-Wehmiller, is on a mission to change the way businesses treat their employees.” – Inc. Magazine Starting in 1997, Bob Chapman and Barry-Wehmiller have pioneered a dramatically…
The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level

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Building on the work of Daniel Kahneman ( Thinking Fast and Slow ), Dan Ariely ( Predictably Irrational ), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers,…
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and…

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“This excellent book makes it quite clear that your business has to focus on customer experience for 21st-century business success. It’s more than refreshing to read the multiple case studies and well thought out approach and to hear the experienced…
Wine For Normal People: A Guide For Real People Who Like Wine, But Not The Snobbery That Goes With…
Hardcover

|This title releases September 1, 2019

$31.10 online

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This is a comprehensive guide to everything you ever wanted to know about wine from the creator and host of the popular podcast Wine for Normal People . The more than 60,000 people who download her podcast every month trust Elizabeth Schneider as a go-to source,…
Ignore Your Customers (And They'll Go Away): A playbook for delivering the highest level of…

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It’s time for an inspiring, commonsense, up to date guide to customer service. That’s why it’s time for Ignore Your Customers (And They’ll Go Away) . This book looks at what it takes to create the highest level of customer service,…
Not Prey: Facing the 7 People-Dangers for Young Ladies Book 2

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Not Prey: Facing the 7 People-Dangers for Young Ladies Book 2
Kobo ebook

|July 30, 2018

$5.39 online

$5.99list price

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High school and college ladies (age 14 to 24) learn to apply the five natural self-defense tools studied in book one (winner of NFAA Gold Award) against each of the 7 people-dangers. Skills learned apply to preventing and dealing with robbery, abduction attempt,…
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your…

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Lead Your Business the Starbucks Way Foreword by Herve Humler, President and COO, The Ritz-Carlton Hotel Company, L.L.C. One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a…
The Better Life, and How to Find It: For Young Men and Young Women, Who Have Not Realized by Happy…

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The Better Life, and How to Find It: For Young Men and Young Women, Who Have Not Realized by Happy…

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