Send: Why People Email So Badly And How To Do It Better

byDavid Shipley, Will Schwalbe

August 24, 2010|
Send: Why People Email So Badly And How To Do It Better by David Shipley
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Send—the classic guide to email for office and home—has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication.  Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email. It provides clear rules for constructing effective emails, for handheld etiquette, for handling the “emotional email,” and for navigating all of today’s hot-button issues.  It offers essential strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send.  Send is now more than ever the essential book about email for businesspeople and professionals everywhere.
David Shipley is the deputy editorial page editor and Op-Ed page editor of The New York Times. Previously, he was a senior presidential speechwriter in the Clinton administration. He lives in New York.Will Schwalbe is the founder and CEO of Cookstr.com.  Prior to that, he was editor in chief of Hyperion Books and a journalist, writing ...
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Title:Send: Why People Email So Badly And How To Do It Better
Format:Paperback
Product dimensions:288 pages, 8 X 5.2 X 0.8 in
Shipping dimensions:288 pages, 8 X 5.2 X 0.8 in
Published:August 24, 2010
Publisher:Knopf Doubleday Publishing Group
Language:English
Appropriate for ages:All ages
ISBN - 13:9780307275998

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