Servant-Leadership Across Cultures: Harnessing the Strengths of the World's Most Powerful…

Hardcover | December 28, 2009

byFons Trompenaars, Ed Voerman

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We are all under new pressure toproduce more for less money—andin less time. Ultimately, this cannot bedone unless bosses are able to—in serviceof their organization—bring out the bestin their people.

That is the essence of servant-leadership,the management philosophy originallyoutlined by organizational expert RobertGreenleaf in the 1970s. It’s a philosophywhose time has truly come.

  • The mission statement of TDIndustries,a regular on Fortune’s list of 100 BestCompanies to Work for in America,prioritizes “intense ‘people development’efforts, includingsubstantial training budgets.”
  • When an error at Motorola caused$100,000 in damages to equipment, noheads rolled; instead, the responsibleemployee was encouraged to developa system based on what he’d learned;all told, Motorola saved more than amillion dollars.
  • When Sematech, the InternationalInstitute for Semiconductors, joinedwith competitors like Intel, AMD,Siemens, and Sony, the result wassmarter and better business for all, viashared innovation and communication.

    For such progressive companies, mereinstitutional power is no longer enough.Their secret is the empowerment thatservant-leadership provides, and it canmake the difference between the successof your organization and its downfall.

    With Servant-Leadership Across Cultures,you’ll come to understand how andwhy doing the right thing pays off foreveryone—not just for your business partners,but for the world.

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From the Publisher

We are all under new pressure toproduce more for less money—andin less time. Ultimately, this cannot bedone unless bosses are able to—in serviceof their organization—bring out the bestin their people.That is the essence of servant-leadership,the management philosophy originallyoutlined by organizational expert RobertGreenleaf in the 19...

From the Jacket

Manage cross-cultural workforces using thesecrets of two international leadership gurus!As our economy globalizes at ever faster rates, managing employeesfrom diverse cultures is becoming the norm—and it can be an extraordinarilycomplex task. As a leader, how do you make sure everyone’svalues are recognized? How do you resolve grievanc...

Fons Trompenaars is an expert on international management and the author of Riding the Waves of Culture, which has been translated into fourteen languages. Recently he published Riding the Whirlwind, a dynamic new take on creativity and innovation. Trompenaars, founder and Managing Director of Trompenaars Hampde...

other books by Fons Trompenaars

Business Across Cultures
Business Across Cultures

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Format:HardcoverDimensions:208 pages, 8.8 × 5.5 × 0.72 inPublished:December 28, 2009Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0071664351

ISBN - 13:9780071664356

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Extra Content

Table of Contents

Part 1: Servant-leadership in a nutshell

1.A Universal Given
2.From a Power to a Service Model
3.Culture Clashes
4.Core Qualities

Part 2: Servant-leadership in the Intercultural Practice

5.Dilemma 1: Leading versus Serving
6.Dilemma 2: Rules versus Exceptions
7.Dilemma 3: Parts versus the Whole
8.Dilemma 4: Control versus Passion
9.Dilemma 5: Specific versus Diffuse
10.Dilemma 6: Short Term versus Long Term
11.Dilemma 7: Push versus Pull

Part 3: Getting Started with Servant-leadership: A Systematic Approach

12.Can We Measure Integrity?
13.Benchmarking Servant-leadership