Six Sigma--The First 90 Days by Stephen A. Zinkgraf

Six Sigma--The First 90 Days

byStephen A. Zinkgraf

Kobo ebook | March 31, 2006

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Start Six Sigma Fast—And Achieve Powerful Business Benefits Within Months


This book offers leaders a proven turnkey approach to launching a Six Sigma initiative in 90 days and using it to transform your company within a year.


Drawing on their experience with fifty Six Sigma programs at companies ranging from AlliedSignal to Motorola, Stephen A. Zinkgraf and his contributors show how to rapidly align people, strategy, processes, and customers in support of your initiative—and gain powerful momentum for success. You’ll walk through preparing for an enterprise-wide launch, executing it flawlessly, and establishing a foundation for achieving sustainable results over the long term.


Zinkgraf’s techniques, roadmaps, and milestones can help you quickly launch any complex change initiative—even those unrelated to Six Sigma. Taken together, they offer a complete framework for driving and managing change: the #1 core competency for twenty-first century executives. Coverage includes

  • Leading Six Sigma: roadmaps, milestones, and techniques for delivering fast, sustainable gains
  • Effectively preparing, flawlessly executing, and extending your impact for years to come
  • Identifying opportunities, building teams, choosing partners, defining metrics, managing risk, and much more
  • Discovering best practices from over fifty successful launches: techniques that work with any large-scale change initiative

Dr. Stephen A. Zinkgraf is CEO of Sigma Breakthrough Technologies, Inc. (SBTI), a firm he founded in 1997 to drive business process excellence around the world.   Dr. Zinkgraf spent three years at AlliedSignal as director of operational excellence and leading the deployment of Operational Excellence (Six Sigma) in the firm’s $4B En...
Title:Six Sigma--The First 90 DaysFormat:Kobo ebookPublished:March 31, 2006Publisher:Pearson EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0132797259

ISBN - 13:9780132797252

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Table of Contents

Preface  xiii

Acknowledgments  xvii

About the Author  xix

Contributors List  xxi



Chapter 1: Six Sigma—The Initiative, the Deployment, the Technology  3

Chapter 2: The True Nature of Six Sigma: The Business Model  17

Chapter 3: Six Sigma Launch Philosophy  37

Chapter 4: Getting Early Support: Selecting a Six Sigma Provider  55

Chapter 5: Strategy: The Alignment of External Realities, Setting Measurable Goals, and Internal Actions  69

Chapter 6: Defining the Six Sigma Program Expectations and Metrics  87



Chapter 7: Defining the Six Sigma Project Scope  105

Chapter 8: Defining the Six Sigma Infrastructure  117

Chapter 9: Committing to Project Selection, Prioritization, and Chartering  149

Chapter 10: Creating Six Sigma Executive and Leadership Workshops  185

Chapter 11: Selecting and Training the Right People  209

Chapter 12: Communicating the Six Sigma Program Expectations and Metrics  235



Chapter 13: Creating the Human Resources Alignment  255

Chapter 14: Defining the Software Infrastructure: Tracking the Program and Projects  285

Chapter 15: Leading Six Sigma for the Long Term  303

Chapter 16: Reinvigorating Your Six Sigma Program  329


Appendix A: RFP Sample Format  357

Appendix B: About the Contributors  367

Index  371