Smart Selling on the Phone and Online: Inside Sales That Gets Results by Josiane Chriqui FeigonSmart Selling on the Phone and Online: Inside Sales That Gets Results by Josiane Chriqui Feigon

Smart Selling on the Phone and Online: Inside Sales That Gets Results

byJosiane Chriqui FeigonForeword byJill Konrath

Paperback | October 3, 2009

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The 800-CEO-Read Business Book Awards of 2009 In the sales category - short list The world of selling keeps changing, and inside sales professionals are on the front line. More than ever, they need powerful tools to open stronger, build trust faster, handle objections better, and close more sales. Based on the author's TeleSmart 10 System for Power Selling, Smart Selling on the Phone and Online pinpoints the ten skills essential to high-efficiency, high-success performance. Sales professionals will learn how to: - Overcome ten different forms of 'paralysis' and reestablish momentum - Sell in sound bites, not long-winded speeches - Ask the right questions to reveal customer needs - Navigate around obstacles to get to the power buyer - Prioritize and manage their time so that more of it is spent actually selling - And more Combining an accessible text with clear graphics and step-by-step processes, Smart Selling on the Phone and Online will help any rep master the world of 'Sales 2.0' and become a true sales warrior!"
JOSIANE CHRIQUI FEIGON (San Francisco, CA) is President and Founder of TeleSmart Communications, a global training and consulting company specializing in inside sales. She is the author of the blog TeleSmart, and her articles have appeared in Selling Power, Call Center Magazine, and other industry publications. "
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Title:Smart Selling on the Phone and Online: Inside Sales That Gets ResultsFormat:PaperbackDimensions:272 pages, 9 × 6 × 0.7 inPublished:October 3, 2009Publisher:AmacomLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0814414656

ISBN - 13:9780814414651

Reviews

Editorial Reviews

The 800-CEO-Read Business Book Awards of 2009 In the sales category - short list 'From learning quick sound bites that capture customer attention to navigating common obstactles to successfor anyone interested in better sales.' - Midwest Book Review "comprehensive training manual, taking the tried-and-true phone selling skills and adding the latest Internet marketing tips.' - Houston Business Journal "While the book is geared towards inside sales professionals, I promise you'll find it good to refresh your skills.' - Life Insurance Selling magazine 'Extremely easy to read and comprehend... an excellent primer offering a banquet of ideas on inside selling.' - Inland Empire Business Journal"