Sourcing In India: Strategies and Experiences in the Land of Service Offshoring

Hardcover | October 15, 2008

byGuido Nassimbeni, Marco Sartor

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Ranked as the second most important growing economy in the world, India represents one of the most interesting sourcing and selling markets. A real 'global strategy' cannot ignore it.

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Ranked as the second most important growing economy in the world, India represents one of the most interesting sourcing and selling markets. A real 'global strategy' cannot ignore it.

GUIDO NASSIMBENI  is professor of Business Strategy and Economics at the University of Udine, Italy, and Associate Editor of the Journal of Operations Management. His main research interests are international sourcing and supply chain management. On these topics he has published more than 80 works, most of them on international journa...

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Format:HardcoverDimensions:240 pages, 9 × 6 × 0.69 inPublished:October 15, 2008Publisher:Palgrave MacmillanLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0230205364

ISBN - 13:9780230205369

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Table of Contents

Presentation, by Emma Bonino
 
Introduction
 
Service offshoring: The Literature
Premise
Service Offshoring: Some Classification About the Term
Service Outsourcing/Offshoring Evolution
Sourcing of Goods and Services
Services Destined to out and International Sourcing
Determinants and Benefits of Service Offshore Outsourcing
Risks of Service Offshore Outsourcing
Service Offshoring in India
Criteria for the Location
 
India: an Geo-Economic Overview
Historical Facts
Some Aspects of the Indian Society
Macroeconomical Profile
Foreign Direct Investments in India
Industrial Geography of India
Conclusions
 
India: The Land of Service Offshoring
Introduction
ITO and BPO Markets
Advantages Offered by India
The Development of IT Sector in India
IT Market in India
Conclusions
 
 
Planning and Starting an Offshore Project in India
The Research: Objectives and Main Sample Features
Provisioning of Services: From Strategy to Implementation
Selection of the Suppliers and Definition of the Contract
Implementation and Control
Relationships and Negotiation Dynamics
 
 
Foreign Investments: Modes and Legislative Constraints
Introduction
Entry Modes into the Indian Market          
Corporate Typologies
Procedures for Foreign Direct Investments Approval
Some other Aspects Interesting for FDIs in India
Facilitated Zones and Governmental Incentives
Intellectual Property Protection
 
Transport and Communication Infrastructures in India
Development of Transports in India
Air Transport
Sea Transport
Road Transport
Railway Transport
Indian Communication Infrastructures
 
 
The Case studies
 
Accenture
Strategy and Configuration of a ?Service Global Delivery Network?
 
GlaxoSmithKline
International Rationalization and Delivery of the Service Portfolio
 
Finmeccanica
Innovating the approach to the Global Sourcing of engineering services
 
IDS
A small enterprise offshoring software development
 
Stonefly
An example of sourcing of material goods in India