Speech Analytics Applications A Complete Guide - 2021 Edition

November 27, 2020|
Speech Analytics Applications A Complete Guide - 2021 Edition by Gerardus Blokdyk
$99.99 save 20%
Kobo ebook
Available for download


Are you losing customers to competitors, and if so why?

How do you bound time with a specified level of quality?

How satisfied are your customers with the quality of your products and services?

Is there a distinct area of customer relations that your representatives find troubling?

What boosts the bottom line for any organization with a contact center?

What corrective action would make up for delay or disruption of service?

What is the potential return on investment to your business?

What were the customers reactions to attempts to collect the debt?

Which representatives are performing best as perceived by customers?

Why ask a customer for information that is already known?

This Speech Analytics Applications Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Speech Analytics Applications challenges you're facing and generate better solutions to solve those problems.

Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Speech Analytics Applications investments work better.

This Speech Analytics Applications All-Inclusive Self-Assessment enables You to be that person.

INCLUDES all the tools you need to an in-depth Speech Analytics Applications Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of Speech Analytics Applications maturity, this Self-Assessment will help you identify areas in which Speech Analytics Applications improvements can be made.

In using the questions you will be better able to:

Diagnose Speech Analytics Applications projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices.

Implement evidence-based best practice strategies aligned with overall goals.

Integrate recent advances in Speech Analytics Applications and process design strategies into practice according to best practice guidelines.

Using the Self-Assessment tool gives you the Speech Analytics Applications Scorecard, enabling you to develop a clear picture of which Speech Analytics Applications areas need attention.

Your purchase includes access to the Speech Analytics Applications self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.

Title:Speech Analytics Applications A Complete Guide - 2021 Edition
Format:Kobo ebook
Published:November 27, 2020
Publisher:Emereo Publishing
Appropriate for ages:All ages
ISBN - 13:9781867489597

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