Store Design and Visual Merchandising: Creating Store Space That Encourages Buying

by Claus Ebster
Editor Claus Ebster

Business Expert Press | July 21, 2011 | Trade Paperback

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In an age of self-service stores, saturated markets, and ever more demanding customers, the careful and science-driven design of the point of sale has become a crucial success factor for both retailers and service businesses. In this book, the interested reader will fi nd a variety of hands-on suggestions for how to optimize the design of retail stores and service environments to increase customer satisfaction and sales. While the focus is on the practical applicability of the concepts discussed, the book is nevertheless fi rmly grounded in consumer and psychological research. In this respect it is uniquely positioned vis- á- vis books written by artists, architects, and interior designers, which often lack a solid research foundation, and academic journals articles, which are often inaccessible to the educated yet nonspecialized reader. In writing this book, the authors draw on both the recent research literature and their own experience in marketing consulting and consumer research. Topics covered in the book include goals and relevance of store design; design tips derived from environmental psychology; cognitive and aff ective approaches to store design and visual merchandising; use of ambient factors such as music, colors, and scents; and creation of emotional experiences and theming.

Format: Trade Paperback

Dimensions: 8.75 × 6.35 × 0.68 in

Published: July 21, 2011

Publisher: Business Expert Press

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 160649094X

ISBN - 13: 9781606490945

Found in: Marketing and Sales

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Store Design and Visual Merchandising: Creating Store Space That Encourages Buying

Store Design and Visual Merchandising: Creating Store Space That Encourages Buying

by Claus Ebster
Editor Claus Ebster

Format: Trade Paperback

Dimensions: 8.75 × 6.35 × 0.68 in

Published: July 21, 2011

Publisher: Business Expert Press

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 160649094X

ISBN - 13: 9781606490945

About the Book

Ebster draws on both the recent research literature and his own experience as a marketing consultant and consumer researcher to offer hands-on suggestions on how to optimize the design of retail stores and service environments to increase customer satisfaction and sales. 200 pp.

From the Publisher

In an age of self-service stores, saturated markets, and ever more demanding customers, the careful and science-driven design of the point of sale has become a crucial success factor for both retailers and service businesses. In this book, the interested reader will fi nd a variety of hands-on suggestions for how to optimize the design of retail stores and service environments to increase customer satisfaction and sales. While the focus is on the practical applicability of the concepts discussed, the book is nevertheless fi rmly grounded in consumer and psychological research. In this respect it is uniquely positioned vis- á- vis books written by artists, architects, and interior designers, which often lack a solid research foundation, and academic journals articles, which are often inaccessible to the educated yet nonspecialized reader. In writing this book, the authors draw on both the recent research literature and their own experience in marketing consulting and consumer research. Topics covered in the book include goals and relevance of store design; design tips derived from environmental psychology; cognitive and aff ective approaches to store design and visual merchandising; use of ambient factors such as music, colors, and scents; and creation of emotional experiences and theming.