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A volume in Work-Life Balance Series Editors: Joanne M. Marshall, Iowa State University, Jeffrey S. Brooks, Iowa State University, Bonnie C. Fusarelli, North Carolina State University, Catherine A. Lugg, Rutgers University, Latish C. Reed, University of…

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Utiliser les processus pour améliorer la gestion de son entreprise est une démarche qui a démontré son efficacité. En présentant de multiples exemples et en donnant la parole à plus de vingt dirigeants qui ont véritablement tranformé l'organisation de leur…
Paperback

|January 24, 2016

$41.50

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What is change? Is it something that you do? Or is it something that happens? Is it even possible to change? To improve? And why are managers and leaders always changing something? Culture change programs, behavioural change programs, service improvement…

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An Everyone Culture by Robert Kegan and Lisa Lahey, with Matthew Miller, Andy Fleming, Deborah Helsing | Summary & Analysis   Preview: An Everyone Culture by Robert Kegan, Lisa Lahey, Matthew Miller, Andy Fleming, and Deborah Helsing is an academic…
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|January 1, 1994

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This customer-driven approach to reengineering is essential for organizations wanting to develop and increase customer loyalty. Customer Centered Reengineering is a tested framework for realigning strategy, structure, and systems around the customer, this book…
Hardcover

|November 1, 2014

$133.56 online

$146.50

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Hardcover

|February 1, 1996

$49.56 online

$69.00

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A business organization, like a human body, is only as effective as its various processes. Pretty obvious, right? Yet, as V. Daniel Hunt demonstrates in this groundbreaking book, the failure to appreciate this obvious fact is the reason most reengineering schemes…

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Corporate and investor needs for profits are being met with painful cost cutting and a blind adoption of outsourcing. Our organizations look for successes and advantages onshore, offshore and, in fact, "anyshore." We struggle for change, success, and…
Kobo ebook

|September 2, 2003

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In recent decades an extensive array of changes and innovations have taken place in and across work organizations and networks of organizations and workers, facilitated by new technologies and technological forms. This has initiated an interest in technological…