Supply Chain Management

Paperback | September 1, 2010

bySunil Sharma

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Supply Chain Management is a comprehensive textbook that covers all the issues of supply chain from strategic, tactical to managerial perspective. The book has adopted a user -friendly and practical approach by illustrating the concepts with the help of exhibits, flowcharts, diagrams and casestudies.The book begins by introducing supply chain management, its evolution and planning framework. It also discusses the dynamics of the subject by including Order Management and important concepts like the push and pull theories and the bullwhip effect in supply chain management. It also covers variousSCM softwares such as ERP, SAP, SSA etc. and a description about their modules. Customer Relationship Management and its linkage with Supply chain management have been well expounded. Best practices in SCM elucidate all world class best practices like milk round system, hub and spoke, cross-docking,drop-shipping and Radio Frequency Identification (RFID). A complete chapter is also devoted to Procurement and Outsourcing that includes topics like vendor rating and development, e-procurement and purchasing. This textbook has been designed to cater to the needs of degree/diploma students of business for making logistics and supply chain more effective in their organization.

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Supply Chain Management is a comprehensive textbook that covers all the issues of supply chain from strategic, tactical to managerial perspective. The book has adopted a user -friendly and practical approach by illustrating the concepts with the help of exhibits, flowcharts, diagrams and casestudies.The book begins by introducing suppl...

Sunil Sharma is an Associate Professor with Faculty of Management Studies, University of Delhi. His 20 years of work experience includes teaching, research and executive development programs across India. A prolific researcher, Dr. Sharma has authored 2 books in Quality Management area with Macmillan and Business Books Inc.

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Format:PaperbackDimensions:540 pages, 9.84 × 7.48 × 0.01 inPublished:September 1, 2010Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0195689135

ISBN - 13:9780195689136

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Table of Contents

1. Introduction to Supply Chain Management2. Dynamics of Supply Chain Management3. Information and Communication Technology (ICT) tools in SCM and their application in India4. Best practices in supply chain management5. Procurement and outsourcing strategies6. Supply Chain and Customer Relationship Management (CRM)7. Supply Chain Performance Benchmarking and SCM implementation8. Industry snapshots9. Implementing Supply Chain Management