Take Your Sales to the Next Level: Advanced Skills to Build Stronger Relationships and Close More…

Paperback | October 11, 2010

byCharles D. Brennan

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Expand your customer relationships intohigher levels of commitment—and close more sales!

You may have many great customer relationships—but there’s a good chance you have an evengreater number of relationships that aren’t where you want them to be.

With the lessons in Take Your Sales to the Next Level, you can move those stalled relationships to thenext level—and increase sales dramatically. Sales expert Charles D. Brennan helps you:

  • Gain solid commitments from your contacts
  • Direct conversations to reveal new, previously undisclosed information
  • Minimize and neutralize resistance
  • Build a sales closing map from start to finish

    When you suddenly find yourself deftly moving conversations beyond the predictable dialogues,you’ll know you’re on your way to greatness. Make it happen with Take Your Sales to theNext Level.

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From the Publisher

Expand your customer relationships intohigher levels of commitment—and close more sales!You may have many great customer relationships—but there’s a good chance you have an evengreater number of relationships that aren’t where you want them to be.With the lessons in Take Your Sales to the Next Level, you can move those stalled relation...

Charles D. Brennan is president of Brennan Sales Institute, a Philadelphia-based consulting firm that has been providing advanced sales training programs for more than 25 years. He is the author of the bestselling Sales Questions That Close the Sale and the award-winning Proactive Customer Service.

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Format:PaperbackDimensions:224 pages, 9 × 6 × 0.58 inPublished:October 11, 2010Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0071745432

ISBN - 13:9780071745437

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Table of Contents

Table of Contents
Introduction
Chapter 1Why Business Relationships Stall Out and Reach a Peak
Chapter 2Anchoring: Is It Happening to You?
Chapter 3What Keeps You from Getting More Business?
Chapter 4How to Unlock New Information
Chapter 5Getting more from your questions
Chapter 6Think Like Your Customer
Chapter 7How to Hear What Others Don't
Chapter 8Are You Creating a Flow in Your Conversation?
Chapter 9Create a Sales Closing "Map," a GPS to Gaining Commitment
Chapter 10Reciprocal Consideration
Chapter 11Dealing with Customer Put-Offs
Chapter 12Just Because You Know Me Doesn't Mean You Are Getting More Business