Talk Less, Say More: Three Habits to Influence Others and Make Things Happen

Hardcover | September 28, 2009

byConnie Dieken

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Talk Less, Say More is a revolutionary guide to 21st century communication skills to help you be more influential and make things happen in our distracted, attention-deficit world. It's loaded with specific tips and takeaways to ensure that you're fully heard, clearly understood, and trigger positive responses in any business or social situation.

It's the first book to deliver a proven method to master the core leadership skill of influence. Talk Less, Say More lays out a powerful 3-step method called Connect, Convey, Convince (R) and guides you in how to use these habits to be more influential. This succinct book solves your modern communication issues in today's demanding, distracted world at a time when interaction skills are plummeting.

Communication is the single greatest challenge in business today. It takes just 3 habits to conquer it. Talk Less, Say More will help you achieve more with less. Less wordiness. Less tune-out. Less frustration. You'll gain more time. More positive outcomes. More rewarding relationships.

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From the Publisher

Talk Less, Say More is a revolutionary guide to 21st century communication skills to help you be more influential and make things happen in our distracted, attention-deficit world. It's loaded with specific tips and takeaways to ensure that you're fully heard, clearly understood, and trigger positive responses in any business or social...

From the Jacket

"Talk Less, Say More is packed with powerful advice to get your points across and make things happen in today's time-pressed world. Connie's forward-thinking, actionable communication shortcuts can elevate anyone's game." —Bruce Carbonari Chairman & CEO, Fortune Brands "Connie Dieken's three-step strategy is a smart, practical guide f...

Connie Dieken is the country's foremost Fortune 500 leadership communication coach, an Emmy® Award–winning former television news anchor, and an inductee of the Radio/Television Broadcasters Hall of Fame. She is the founder and President of onPoint Communication, where she has guided thousands of leaders from organizations like Apple, ...

other books by Connie Dieken

Format:HardcoverDimensions:176 pages, 8.8 × 5.9 × 0.7 inPublished:September 28, 2009Publisher:WileyLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0470500867

ISBN - 13:9780470500866

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Table of Contents

Introduction Connect-Convey-Convince®.

1 CONNECT Managing Attention.

10 Signs You May Be a Weak Connector.

CHAPTER ONE Why Connect?

CHAPTER TWO Stay in Their Moment.

CHAPTER THREE Frontload.

CHAPTER FOUR Goldilocks Candor.

Connect Review and Action Plan.

2 CONVEY Managing Information.

10 Signs You May Be a Weak Conveyor.

CHAPTER FIVE Why Convey?

CHAPTER SIX The Eyes Trump the Ears.

CHAPTER SEVEN Talk in Triplets.

CHAPTER EIGHT Tell Stories.

Convey Review and Action Plan.

3 CONVINCE Managing Action.

10 Signs You May Be a Weak Convincer.

CHAPTER NINE Why Convince?

CHAPTER TEN Sound Decisive.

CHAPTER ELEVEN Transfer Ownership.

CHAPTER TWELVE Adjust Your Energy.

Convince Review and Action Plan.

Putting It All Together.

About the Author.

Acknowledgments.

Index.