Technical Communication: Principles and Practice

Paperback | August 30, 2015

byMeenakshi Raman, Sangeeta Sharma

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The text material has been restructured to provide a more balanced and exhaustive coverage of the subject. The text discusses the core concepts of technical communication and explains them with the help of numerous examples and practice exercises. The book also provides support for soft skills laboratory sessions through a companion CD. With its in-depth coverage and practical orientation, the book is useful not only for students, but also as a reference material for corporate training programmes.

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The text material has been restructured to provide a more balanced and exhaustive coverage of the subject. The text discusses the core concepts of technical communication and explains them with the help of numerous examples and practice exercises. The book also provides support for soft skills laboratory sessions through a companion CD...

Meenakshi Raman Ph.D, is presently Professor and Head, Department of Humanities and Social Sciences at the Goa Campus of the Birla Institute of Technology and Science (BITS), Pilani. She has several years of teaching experience and has been teaching courses on professional and technical communication at various levels. Sangeeta Sharma ...

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Format:PaperbackDimensions:516 pages, 9.69 × 7.44 × 0.91 inPublished:August 30, 2015Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0199457492

ISBN - 13:9780199457496

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Table of Contents

1. Basics of Technical CommunicationIntroductionImportance of Technical CommunicationGeneral and Technical CommunicationObjectives and Characteristics of Technical CommunicationProcess of CommunicationLevels of CommunicationFlow of CommunicationVisual Aids in Technical CommunicationExercises2. Barriers to CommunicationIntroductionNoiseClassification of Barriers3. Non-verbal CommunicationIntroductionKinesicsProxemicsChronemicsCorrelating Verbal and Non-verbal CommunicationCross-cultural VariationsExercises4. Active ListeningIntroductionReasons for Poor ListeningTraits of a Good ListenerListening ModesTypes of ListeningBarriers to Effective ListeningListening for General Content and Specific InformationExercises5. Effective SpeakingIntroductionBasic Sounds of EnglishWord StressSentence StressIntonationAchieving Confidence, Clarity, and FluencyVocal CuesExercises6. Conversations and DialoguesIntroductionConversationsTelephonic Conversations and EtiquetteDialogue WritingExercises7. Formal PresentationsIntroductionPlanningOutlining and StructuringNuances of DeliveryControlling Nervousness and Stage FrightVisual Aids in PresentationsApplication on MS PowerPointExercises8. InterviewsIntroductionObjectives of InterviewsTypes of InterviewsJob InterviewsResumesMedia InterviewsPress ConferencesExercises9. Group CommunicationIntroductionForms of Group CommunicationUse of Body Language in Group CommunicationDiscussionsGroup DiscussionsOrganizational GDGD as Part of Selection ProcessMeetingsConferencesSymposia and SeminarsBrochureBulletinNewsletterExercises10. Reading ComprehensionIntroductionImproving Comprehension SkillsTechniques for Good ComprehensionPredicting the ContentUnderstanding the GistSQ3R Reading TechniqueStudy SkillsExercises11. Elements of Effective WritingIntroductionRights Words and PhrasesSentencesWriting for the WebExercises12. The Art of CondensationIntroductionSteps to Effective Precis WritingGuidelinesSamplesExercises13. Technical ReportsIntroductionCharacteristics of a ReportCategories of ReportsFormatsPrewritingStructure of ReportsTypes of ReportsWriting the ReportExercises14. Technical ProposalsIntroductionDefinition and PurposeTypesCharacteristicsStructure of ProposalsStyle and AppearanceEvaluation of ProposalsExercises15. Formal Letters, Memos, and EmailIntroductionLetter WritingBusiness LettersCover LettersMemosEmailsExercises16. Research Papers and Technical DescriptionsIntroductionResearch PaperTechnical Description17. Grammar and Vocabulary DevelopmentIntroductionA Brief History of WordsUsing the Dictionary and ThesaurusChanging Words from One Form to AnotherWord Formation: Prefixes and SuffixesSynonyms and AntonymsIdiomsConfusablesOne-word SubstitutesHomonymsHomophonesEponymsPhrasal VerbsNounsGerundsInfinitivesSubject-verb AgreementTensesActive and Passive VoiceConditional SentencesAdjectives and Degrees of ComparisonAdverbsConjunctionsPrepositionsArticlesExercises