Technical Communications, Seventh Canadian Edition

Paperback | January 1, 2017

byJohn M. Lannon, Don Klepp, Shannon Kelly

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Technical Communication  offers complete coverage of technical communication, business communication, and professional writing in a user-friendly writing style. The seventh edition offers new material in response to the rapid changes taking place in communications technology, and looks at how those changes have altered the way that technical communicators complete their tasks. 


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0134310837 / 9780134310831 Technical Communications, Seventh Canadian Edition

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From the Publisher

Technical Communication  offers complete coverage of technical communication, business communication, and professional writing in a user-friendly writing style. The seventh edition offers new material in response to the rapid changes taking place in communications technology, and looks at how those changes have altered the way that t...

Laura J. Gurak is associate professor at the University of Minnesota, faculty fellow at the University of Minnestoa Law School, and director of the Internet Studies Center.

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Format:PaperbackDimensions:8.75 × 6.35 × 0.68 inPublished:January 1, 2017Publisher:Pearson EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0134310837

ISBN - 13:9780134310831

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Table of Contents

Part 1:             Communicating in the Workplace

Chapter 1:      Introduction to Technical Communications

Chapter 2:      Preparing to Write: Audience/Purpose Analysis

Chapter 3:      Writing Efficiently  

Chapter 4:      Collaborating at Work

Chapter 5:      Writing Persuasively

Chapter 6:      Writing Ethically

 

Part 2:             Information Gathering, Analysis, and Manipulation

Chapter 7:      Gathering Information

Chapter 8:      Recording and Reviewing Research Findings

Chapter 9:      Documenting Research Findings  

Chapter 10:    Summarizing  Information

 

Part 3:             Structural, Style, and Format Elements

Chapter 11:    Organizing for Readers  

Chapter 12:    Designing Visuals

Chapter 13:    Designing Pages and Documents

 

Part 4:             Descriptive Writing

Chapter 14:    Definitions

Chapter 15:    Descriptions and Specifications  

Chapter 16:    Process Analyses, Instructions, and Procedures

Chapter 17:    Manuals and Usability Testing

 

Part 5:             Applications

Chapter 18:    Proposals  

Chapter 19:    Formal Analytical Reports

Chapter 20:    Adding Document Supplements

Chapter 21:    Short Reports

Chapter 22:    Workplace Correspondence: Letters, Memos, and Email

Chapter 23:    Job-search Communications

Chapter 24:    Oral Presentations

Chapter 25:    Using Electronic Media