Telephone Sales For Dummies

November 28, 2007|
Telephone Sales For Dummies by Dirk Zeller
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Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the No Call Law parameters; leave effective and enticing voicemails that get results; get past screeners and get quality referrals; find hot leads; and create callback scripts that close the sale.
Dirk Zeller specializes in training and coaching sales people and speaks regularly at industry events. He is the author of the bestselling Success As a Real Estate Agent For Dummies.
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Title:Telephone Sales For Dummies
Format:Paperback
Product dimensions:292 pages, 9.2 X 6.1 X 0.6 in
Shipping dimensions:292 pages, 9.2 X 6.1 X 0.6 in
Published:November 28, 2007
Publisher:Wiley
Language:English
Appropriate for ages:All ages
ISBN - 13:9780470168363

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