The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone by Claire RainesThe Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone by Claire Raines

The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with…

byClaire Raines, Lara Ewing

Paperback | May 12, 2006

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In an increasingly diverse workplace, it's more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. The Art of Connecting reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences. The authors also explain how the most skillful connectors are able to shift perspectives - to see a situation from three points of view: "me," "you," and "them." All of the principles and strategies are brought to life through absorbing examples and scenarios, plus engaging descriptions of "masters of connection" - like famed National Public Radio interviewer Terry Gross - doingwhat they do. There is always a bridge. The Art of Connecting shows how to find it - every time.
Claire Raines (Denver, CO) is a leading expert on generations in the workplace and is the author or coauthor of five previous books on the topic, including Generations at Work. Lara Ewing (Indian Hills, CO) is a specialist in major change projects and leadership development. She has worked with such clients as Diners Club, Sun Mic...
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Title:The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with…Format:PaperbackDimensions:240 pages, 9.25 × 6.13 × 0.68 inPublished:May 12, 2006Publisher:AmacomLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0814431860

ISBN - 13:9780814431863

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