The Art of Conversation: Change Your Life with Confident Communication

Kobo eBook available

read instantly on your Kobo or tablet.

buy the ebook now

The Art of Conversation: Change Your Life with Confident Communication

by Judy Apps

Wiley | June 3, 2014 | Hardcover

Not yet rated | write a review

Good conversation is at the heart of networking, meetings, interviews, negotiations and raising your profile. It can ease your way in work, enabling you to build alliances, create strong relationships with staff, bosses and clients, succeed at interviews, motivate and inspire.

But conversation is something most of us were never taught! We learn to speak as babies, but how conversation actually works is something most of us pick up only haphazardly, and many have yet to learn. Why is it some of us are stuck for words, but others blabber or can’t stop? What is it that some people have naturally which enables them to converse comfortably and easily, to engage people and build better relationships?

The Art of Conversation will show you step by step how to converse skillfully and enjoyably with other people, at home, at work, on the phone and in the street- even if you’re daunted now, discover the difference good conversation can make in every aspect of your life. Learn to:

-Overcome the most common block to good conversation- fear; find out how to break the silence and keep the conversation going

- Understand the different types of conversation and how they work- which topics and language are suitable for the occasion

- Learn simple methods for being heard and understood, including speaking clearly and audibly, listening well and using non-verbal communication

- Find out how to hold a conversation in tricky situations, including how to disagree, how to speak to those in authority and people you find difficult

-Use conversation to form relationships, improve friendships, make the sale, chat people up, to learn, influence and persuade.

Format: Hardcover

Dimensions: 248 pages, 7.4 × 4.9 × 1 in

Published: June 3, 2014

Publisher: Wiley

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 0857085387

ISBN - 13: 9780857085382

Found in: Small Business

save 27%

  • In stock online

$16.85  ea

Online Price

$21.95 List Price

eGift this item

Give this item in the form of an eGift Card.

+ what is this?

This item is eligible for FREE SHIPPING on orders over $25.
See details

Easy, FREE returns. See details

Item can only be shipped in Canada

Downloads instantly to your kobo or other ereading device. See details

All available formats:

Check store inventory (prices may vary)

Reviews

– More About This Product –

The Art of Conversation: Change Your Life with Confident Communication

The Art of Conversation: Change Your Life with Confident Communication

by Judy Apps

Format: Hardcover

Dimensions: 248 pages, 7.4 × 4.9 × 1 in

Published: June 3, 2014

Publisher: Wiley

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 0857085387

ISBN - 13: 9780857085382

Table of Contents

Preface vii

Acknowledgements ix

Introduction 1

Part 1: Introducing Conversation 9

1. The Dance of Conversation 11

2. Connecting is What Matters Most 21

3. Getting in the Right State 49

4. Getting a Conversation Going – The Basics 65

5. Listening 79

Part 2: The Power of Conversation 99

6. Influencing a Conversation 101

7. Different Kinds of Conversation 117

8. Expressing Yourself 155

Part 3: Sailing Through Tricky Waters 171

9. What to Do If You’re Stuck 173

10. Oiling the Wheels 179

11. Role Playing 183

12. Spotting the Games People Play 187

13. Enjoying Disagreement 197

14. Confrontation 201

Part 4: Creative Conversations 213

15. Changing the World One Conversation at a Time 215

About the Author 225

Image Credits 227

Index 229

From the Publisher

Good conversation is at the heart of networking, meetings, interviews, negotiations and raising your profile. It can ease your way in work, enabling you to build alliances, create strong relationships with staff, bosses and clients, succeed at interviews, motivate and inspire.

But conversation is something most of us were never taught! We learn to speak as babies, but how conversation actually works is something most of us pick up only haphazardly, and many have yet to learn. Why is it some of us are stuck for words, but others blabber or can’t stop? What is it that some people have naturally which enables them to converse comfortably and easily, to engage people and build better relationships?

The Art of Conversation will show you step by step how to converse skillfully and enjoyably with other people, at home, at work, on the phone and in the street- even if you’re daunted now, discover the difference good conversation can make in every aspect of your life. Learn to:

-Overcome the most common block to good conversation- fear; find out how to break the silence and keep the conversation going

- Understand the different types of conversation and how they work- which topics and language are suitable for the occasion

- Learn simple methods for being heard and understood, including speaking clearly and audibly, listening well and using non-verbal communication

- Find out how to hold a conversation in tricky situations, including how to disagree, how to speak to those in authority and people you find difficult

-Use conversation to form relationships, improve friendships, make the sale, chat people up, to learn, influence and persuade.

From the Jacket

Why is it some of us are stuck for words, but others blabber on? Why do we sometimes find ourselves stumbling, where others seem to converse so comfortably?

Good conversational skills can transform every aspect of your world. The simplest conversation can hold a hidden thread of the most intimate and fulfilling connection…if you know the secret.

It's about understanding how conversations work. By mastering the art of conversation, you will know the best way to start one, what to say, how to express yourself and engage with others more effectively.

You'll learn how to:

  • Understand different levels of conversation and how they work
  • Express yourself more powerfully with voice and body language
  • Hold a conversation in tricky situations, such as speaking to those in authority, disagreements and confrontation
  • Deal with conversational drains – those negative or self-critical people
  • Overcome the most common block to good conversation – fear
  • Listen dynamically and keep a conversation moving forward
  • Build a closer connection with people who matter in your life

By learning the art of conversation, you will have a magic ingredient for wellbeing, success and happiness in many areas of your life.