The Civility Solution: What to Do When People Are Rude by P. M. ForniThe Civility Solution: What to Do When People Are Rude by P. M. Forni

The Civility Solution: What to Do When People Are Rude

byP. M. Forni

Paperback | September 1, 2009

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Many of us find ourselves confronted with rudeness every day and don't know how to respond. P.M. Forni, the author of the acclaimed Choosing Civility, has the answer. In The Civility Solution, he provides more than one hundred different situations, and shows us how to break the rudeness cycle. How would you respond to the following?

.A salesperson ignores your requests

.A fellow driver gives you the infamous "finger"

.Your child's playmate misbehaves

.Your boss publicly reprimands you

P. M. Forni has solutions for all of these and many more. In yet another simple and practical handbook, P. M. Forni presents logical solutions that reinforce good behavior and make our world a more civil place.

DR. P.M. FORNI is an award-winning professor of Italian Literature at Johns Hopkins University, where in 2000 he founded The Civility Initiative. He has lectured at NASA, and universities and medical institutions around the country. He is the author of Choosing Civility: The Twenty-five Rules of Considerate Conduct. His work has been ...
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Title:The Civility Solution: What to Do When People Are RudeFormat:PaperbackDimensions:192 pages, 8 × 5 × 0.44 inPublished:September 1, 2009Publisher:St. Martin's PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0312369646

ISBN - 13:9780312369644

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Reviews

Editorial Reviews

"It is an honor to recommend this fabulous book! P.M. Forni's thoughtful discussion of the importance of civility in today's hectic world will surely help readers find viable solutions for dealing with a variety of rude situations." -Peggy Post, director of the Emily Post Institute and author of Emily Post Etiquette, 17th Edition"Pier M. Forni will be remembered as one of the greatest generals in our nation's struggle for civility." -Smithsonian Magazine