The Coaching Manual: The Definitive Guide to The Process, Principles and Skills of Personal Coaching by Julie StarrThe Coaching Manual: The Definitive Guide to The Process, Principles and Skills of Personal Coaching by Julie Starr

The Coaching Manual: The Definitive Guide to The Process, Principles and Skills of Personal Coaching

byJulie Starr

Paperback | December 10, 2010

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Widely recognised as a leading practical handbook on coaching, The Coaching Manual combines an understanding of coaching principles, skills, attitudes and behaviours, along with practical guidance and a comprehensive tool kit for coaches.


The Coaching Manual demystifies the full coaching process, from first step to final meeting. This is the complete guide to coaching and includes: models, perspectives, skills, case studies, tips and advice.

Julie Starr is a highly respected coach and management consultant who works with bothorganisations and individuals. She has over 20 years experience within business and change management focusing on the opportunity presented by people. She combines many years of coaching experience with a constant study related to human success and fu...
Title:The Coaching Manual: The Definitive Guide to The Process, Principles and Skills of Personal CoachingFormat:PaperbackDimensions:328 pages, 9.1 × 6.1 × 0.8 inPublished:December 10, 2010Publisher:Pearson EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:027374058X

ISBN - 13:9780273740582


Table of Contents






1 Introduction

            The purpose of this book

            What is personal coaching?

            Coaching in business

            Personal coaching: life/lifestyle

A comparison of coaching and therapy

Chapter summary: Introduction


2 Collaborative coaching

            What does collaborative coaching mean?

            Non-directive versus directive language

            Attributes of a good coach

            Chapter summary: Collaborative coaching


3 Coaching principles or beliefs

            Operating principles for coaches

            Maintain a commitment to support the individual

            Build the coaching relationship on truth, openness and trust

            The coachee is responsible for the results they are generating

            The coachee is capable of much better results than they are currently generating

            Focus on what the coachee thinks and experiences

            Coachees can generate perfect solutions

            The conversation is based on equality

Chapter summary: Coaching principles or beliefs


4 Fundamental skills of coaching

            Can anyone coach?

            Skill one – building rapport or relationship

            Skill two – different levels of listening

            Skill three – using intuition

            Skill four – asking questions

            Skill five – giving supportive feedback

Chapter summary: Fundamental skills of coaching


5 Barriers to coaching

            Physical and environmental barriers

            Behavioural barriers: ‘what not to do’

Chapter summary: Barriers to coaching


6 Coaching conversations: the coaching path

            The coaching path: guiding principles

            Stage one – establish conversation

            Stage two – identify topic and goal

            Stage three – surface understanding and insight

            Stage four – shape agreements and conclusions

            Stage five – completion/close

            The coaching path: make the process your own

Chapter summary: Barriers to coaching


7 Coaching assignment: structure and process

            Four stages of a coaching assignment

            Stage one – establish the context for coaching

            Stage two – create understanding and direction

            Stage three – review/confirm learning

            Stage four – completion

            A framework for coaching

Chapter summary: Coaching assignment: structure and process


8 Emotional maturity and coaching

            What is emotional maturity?

            Emotional maturity – four competences

Chapter summary: Emotional maturity and coaching


9 Becoming a coach

            What do we mean – ‘become a coach’?

            So you want to be a coach?

            Paid coach or unpaid coach?

            Professional coaching – ‘just coach’ or ‘coach and also ’?

            What kind of coach are you?

            How do you equip yourself to be a great coach?

Chapter summary: Becoming a coach


10 Summary and close

            Key points of learning

            The future of coaching

Taking your learning forward

Chapter summary: Summary and close



Toolkit: Practising Coaching Behaviours and Building Assignments


Part 1 Strengthen your skills

            Activity 1.1 Help someone else find their answer

            Activity 1.2 Meditation for non-judgement

            Activity 1.3 Developing deep listening

            Activity 1.4 Get some feedback

            Activity 1.5 Building a clear goal


Part 2 Building blocks

            Building block 2.1 Coaching overview document

            Building block 2.2 Getting a first session started

            Building block 2.3 Summary of a first session

            Building block 2.4 Feedback interview document