The Control Theory Manager

Kobo ebook | November 16, 2010

byWilliam Glasser, M.D.

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Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.

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Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.

Format:Kobo ebookPublished:November 16, 2010Publisher:HarperCollinsLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0062031074

ISBN - 13:9780062031075

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