The Digital Hand: How Computers Changed the Work of American Manufacturing, Transportation, and…

Hardcover | June 2, 2004

byJames W. Cortada

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In The Digital Hand, James W. Cortada combines detailed analysis with narrative history to provide a broad overview of computing's role in sixteen industries, accounting for nearly half of the U.S. economy. Beginning in 1950, when commercial applications of digital technology began to appear,Cortada examines the ways different industries adopted new technologies, as well as the ways their innovative applications influenced other industries and the U.S economy. In addition, to this account of computers' impact on industry, Cortada also demonstrates how industries themselves influencedthe nature of digital technology. Managers, economists, and anyone interested in the history of modern business will appreciate this historical analysis of digital technology's many roles and its future possibilities in a wide array of industries. A detailed picture of what the infrastructure of theInformation Age really looks like and how we got there, The Digital Hand is a sweeping survey of how computers transformed the American economy.

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In The Digital Hand, James W. Cortada combines detailed analysis with narrative history to provide a broad overview of computing's role in sixteen industries, accounting for nearly half of the U.S. economy. Beginning in 1950, when commercial applications of digital technology began to appear,Cortada examines the ways different industri...

James W. Cortada is a Senior Consultant at IBM Consulting Group and the author of nearly two dozen books on information technology, business transformation, and knowledge management.

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Format:HardcoverDimensions:512 pages, 6.3 × 9.29 × 1.18 inPublished:June 2, 2004Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0195165888

ISBN - 13:9780195165883

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Table of Contents

Preface1. Arrival of Digital Technologies and Their Applications2. Digitizing the American Economy3. Presence and Role of Manufacturing Industries in the American Economy4. Business Patterns and Digital Applications in the Transformation of Manufacturing Industries5. Patterns and Practices in Three Traditional Manufacturing Industries: Automotive, Steel and Aerospace6. Patterns and Practices in Three Process Industries: Petroleum, Chemical, and Pharmaceuticals7. Business Practices and Digital Applications in Information Age Manufacturing Industries: Semiconductors, Hard Drives, and Software8. Business Practices and Digital Applications in the Transformation of Transportation Industries: Trains and Trucks9. Presence of Wholesale and Retail Industries in the American Economy10. Business Patterns and Digital Applications in the Transformation of Wholesale and Retail Industries11. Patterns and Practices in Three Retail Industries: Grocery, Apparel, e-Tailing12. Conclusion: How Computers Changed the American EconomyAppendix A: How to Study the Role of Computing by IndustryAppendix B: The Universal Product Code (UPC), Optical Character Recognition (OCR), and Point-of-Sale (POS)Bibliographic Essay

Editorial Reviews

"Cortada has perhaps the deepest understandind of the growing and changing impact of computers in society--this series is off to a strong start as a definitive treatment of their roles in specific economic sectors."--Communication Booknotes Quarterly