The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts by Arthur V. HillThe Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts by Arthur V. Hill

The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management…

byArthur V. Hill

Paperback | July 21, 2011

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This is the perfect "field manual" for every supply chain or operations management practitioner and student. The field's only single-volume reference, it's uniquely convenient and uniquely affordable. With nearly 1,500 well-organized definitions, it can help students quickly map all areas of operations and supply chain management, and prepare for case discussions, exams, and job interviews. For instructors, it serves as an invaluable desk reference and teaching aid that goes far beyond typical dictionaries. For working managers, it offers a shared language, with insights for improving any process and supporting any training program.

 

It thoroughly covers: accounting, customer service, distribution, e-business, economics, finance, forecasting, human resources, industrial engineering, industrial relations, inventory management, healthcare management, Lean Sigma/Six Sigma, lean thinking, logistics, maintenance engineering, management information systems, marketing/sales, new product development, operations research, organizational behavior/management, personal time management, production planning and control, purchasing, reliability engineering, quality management, service management, simulation, statistics, strategic management, systems engineering, supply and supply chain management, theory of constraints, transportation, and warehousing. Multiple figures, graphs, equations, Excel formulas, VBA scripts, and references support both learning and application.

 

"... this work should be useful as a desk reference for operations management faculty and practitioners, and it would be highly valuable for undergraduates learning the basic concepts and terminology of the field."

Reprinted with permission from CHOICE http://www.cro2.org, copyright by the American Library Association.

Arthur V. Hill is the Associate Dean for MBA Programs in the Carlson School of Management and the John and Nancy Lindahl Professor for Excellence in Business Education in the Operations and Management Science Department at the University of Minnesota. He holds a B.A. in Mathematics from Indiana University, an M.S. in Industrial Admini...
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Title:The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management…Format:PaperbackDimensions:408 pages, 10.8 × 8.4 × 0.8 inPublished:July 21, 2011Publisher:Pearson EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0132883708

ISBN - 13:9780132883702

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