The End of Lawyers?: Rethinking the nature of legal services

Paperback | September 16, 2010

byRichard Susskind

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This widely acclaimed legal bestseller has provoked a tidal wave of debate within the legal profession, being hailed as an inspiration by some and as heresy by others. Susskind lays down a challenge to all lawyers, and indeed all those in a professional service environment. He urges them toask themselves, with their hands on their hearts, what elements of their current workload could be undertaken differently - more quickly, cheaply, efficiently, or to a higher quality - using alternative methods of working. The challenge for legal readers is to identify their distinctive skills andtalents, the capabilities that they possess that cannot, crudely, be replaced by advanced systems or by less costly workers supported by technology or standard processes, or by lay people armed with online self-help tools. In the extended new preface to this revised paperback edition, Richard Susskind updates his views on legal process outsourcing, courtroom technology, access to justice, e-learning for lawyers, and the impact of the recession on the practice of law. He analyses the four main pressures that lawyersnow face (to charge less, to work differently, to embrace technology, and to deregulate), and reveals common fallacies associated with each. And, in an entirely new line of thinking, Susskind argues that law firms and in-house departments will have four business models from which to choose in thefuture, and he provides some new tools and techniques to help lawyers plan for their future.Susskind argues that the market is increasingly unlikely to tolerate expensive lawyers for tasks (guiding, advising, drafting, researching, problem-solving, and more) that can equally or better be discharged, directly or indirectly, by smart systems and processes. It follows, the book claims, thatthe jobs of many traditional lawyers will be substantially eroded and often eliminated. Two forces propel the legal profession towards this scenario: a market pull towards commoditisation and a pervasive development and uptake of information technology. At the same time, the book foresees new lawjobs emerging which may be highly rewarding, even if very different from those of today. The End of Lawyers represents a compelling vision of the future of the legal profession and a must-read for all lawyers. Indeed this book should be read by all those whose work touches on the law, and it offers much food for thought for anyone working in a professional environment.

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From the Publisher

This widely acclaimed legal bestseller has provoked a tidal wave of debate within the legal profession, being hailed as an inspiration by some and as heresy by others. Susskind lays down a challenge to all lawyers, and indeed all those in a professional service environment. He urges them toask themselves, with their hands on their hear...

Richard Susskind is an author, speaker, and independent adviser to international professional firms and national governments. His views on the future of legal service have influenced a generation of lawyers around the world. He has written numerous books, including The Future of Law (Oxford, 1996) and Transforming the Law (Oxford, 200...

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Format:PaperbackDimensions:352 pages, 8.5 × 5.43 × 0.07 inPublished:September 16, 2010Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0199593612

ISBN - 13:9780199593613

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Customer Reviews of The End of Lawyers?: Rethinking the nature of legal services

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Rated 5 out of 5 by from Read this book if you are using legal services I read this book and it is fantastic! If you good knowledge of what IT can do and are using legal services this is perfect for you.
Date published: 2015-01-29

Extra Content

Table of Contents

Introduction1. The beginning of the endThe challenge for lawyersFour thoughtsA journeyThe Future of LawProgress over the last decadeThe flow of this book2. The evolution of legal serviceThe path to commoditisationThe pull of the marketShedding light on various conundraDecomposing legal serviceResourcing the evolutionTwo case studies3. Trends in technologyExponential growthInformation satisfactionCommunity and collaborationThe net generationClicks and mortalsDisruptive technologies4. Disruptive legal technologiesDocument assemblyOnline communitye-learningPersonalised alertingThe electronic marketOnline legal guidanceEmbedded legal content5. The client gridThe asymmetry of lawyers and clientsThe law firm gridThe client gridThree possible modelsMeeting clients' challengesThe role of clients6. Resolving and dissolving disputesLitigation support revisitedElectronic disclosureElectronic filingCase managementOnline dispute resolutionDispute avoidance7. Access to law and to justicePublic information policyCritiqueCurrent systemsPromulgationA law unto itself?Afterword

Editorial Reviews

"In The End of Lawyers?, Richard Susskind brilliantly and passionately shows us how to think about practising law in the 21st century. The book's inspirational outlook and yet practical approach make it a must-read for any lawyer aspiring to achieve professional success and make a differencefor his or her clients." --Dov Seidman, Chairman and CEO, LRN, and author, HOW