The Joy of Conflict Resolution: Transforming Victims, Villains And Heroes In The Workplace And At Home

May 20, 2004|
The Joy of Conflict Resolution: Transforming Victims, Villains And Heroes In The Workplace And At Home by Gary Harper
$19.95
Perfect
Earn 100 plum® points
Buy Online
Ship to an address
Free shipping on orders over $35
Pick up in store
To see if pickup is available,
Find In Store
Not sold in stores
Prices and offers may vary in store

about

All you need to understand the dynamics of conflict -- and the joy of resolution

The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the "drama triangle" of victims, villains and heroes. In an accessible, engaging and light-hearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.

Gary Harper is a respected trainer in the field of conflict resolution. With thirteen years experience as a facilitator and mediator, he has worked with thousands of people in a variety of different organizations, as well as presenting regularly at conferences. He teaches at the Justice Institute in Vancouver, and lives in Burnaby, B...
Loading
Title:The Joy of Conflict Resolution: Transforming Victims, Villains And Heroes In The Workplace And At Home
Format:Perfect
Product dimensions:208 pages, 9 X 6 X 0.5 in
Shipping dimensions:208 pages, 9 X 6 X 0.5 in
Published:May 20, 2004
Publisher:New Society Publishers
Language:English
Appropriate for ages:All ages
ISBN - 13:9780865715158

Recently Viewed
|