The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions by Chun Wei ChooThe Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions by Chun Wei Choo

The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge…

byChun Wei Choo

Paperback | October 28, 2005

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Integrating new research and examples throughout, the second edition of The Knowing Organization links the broad areas of organizational behavior and information management. It looks at how organizations behave as information-seeking, information-creating, and information-using communities andintroduces a unifying framework to show how organizations create meaning, knowledge, and action.The book provides a model of how organizations use information strategically to adapt to external change and to foster internal growth. This model examines how people and groups within organizations use information to create an identity and a shared context for action and reflection; to develop newknowledge and new capabilities; and to make decisions that commit resources and capabilities to purposeful action. The second edition features new and expanded chapters on information failures, organizational learning, knowledge creation, and information-seeking behavior.The Knowing Organization, Second Edition, is ideal for graduate courses in information science, organizational behavior, organizational communications, and management information systems.
Chun Wei Choo is Professor of the Faculty of Information Studies at the University of Toronto. His recent books include The Strategic Management of Intellectual Capital and Organizational Knowledge (OUP, 2002), Information Management for the Intelligent Organization (2001), and Web Work: Information Seeking and Knowledge Work on the W...
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Title:The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge…Format:PaperbackDimensions:368 pages, 5.98 × 9.21 × 0.59 inPublished:October 28, 2005Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0195176782

ISBN - 13:9780195176780

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Table of Contents

1. The Knowing Organization2. How We Come to Know: Understanding Information-Seeking Behavior3. The Management of Ambiguity: Organizations as Sensemaking Communities4. The Management of Learning:Organizations as Knowledge-Creating Enterprises5. The Management of Uncertainty: Organizations as Decision-Making Systems6. A Tale of Two Accidents7. Knowing and Learning in Organizations

Editorial Reviews

"A fluent, persuasive, elegant writer, Choo convinces us that to survive and prosper, an understanding of how people use information in organizations is fundamental.--Ethel Auster, University of Toronto