The Listening Leader: Powerful New Strategies For Becoming An Influential Communicator

Hardcover | April 30, 2006

byRichard M. Harris

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In today's complex, fast-paced, high-intensity organizations, effective communication is paramount. But all too often, messages are misinterpreted, ignored, or missed altogether--stifling creativity, dampening morale, and even threatening achievement of basic goals. Harris's book is about improving communication by focusing on listening, and, in the process, developing more effective leadership skills throughout the organization. It explores ways in which managers and employees alike can elevate listening to the level of influence-to maximize conversational value and relationships through response and feedback. The Listening Leader integrates insights from management and psychology to offer practical techniques for overcoming common barriers to effective listening. With tips for keeping listening sharp and advice for boosting memory and recall, Harris provides readers with the tools to engage in much more productive dialogue with colleagues, supervisors, employees, and customers, as well as within relationships beyond work. The Listening Leader demonstrates that turning listening from a passive, compliant activity into an active, influential one contributes to more dynamic, trusting, collaborative, candid--and profitable--relationships through which everyone benefits.

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From the Publisher

In today's complex, fast-paced, high-intensity organizations, effective communication is paramount. But all too often, messages are misinterpreted, ignored, or missed altogether--stifling creativity, dampening morale, and even threatening achievement of basic goals. Harris's book is about improving communication by focusing on listenin...

Format:HardcoverDimensions:132 pages, 9.32 × 6.36 × 0.75 inPublished:April 30, 2006Publisher:Praeger PublishersLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0275989836

ISBN - 13:9780275989835

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"The Listening Leader brings to light the part of communication that has long been overlooked. By applying the insights and tools described in this book, I have been able to increase my effectiveness in communicating and leading. Recognizing that I can influence a conversation positively or negatively vis-a-vis my listening skills alerted me to the fact that I was at times interpreting the world through a filtered and incomplete set of information. I highly recommend this to anyone who struggles with understanding and acting on the often overwhelming amount of information they receive on a daily basis. Effective listening cuts through the clutter and allows you to focus on the critical things you need to know to be effective in today's society."-Dan Schneider Executive Director, Sales Sepracor Inc.