The McGraw-Hill 36-Hour Course: Lean Six Sigma: Lean Six Sigma by Sheila ShaffieThe McGraw-Hill 36-Hour Course: Lean Six Sigma: Lean Six Sigma by Sheila Shaffie

The McGraw-Hill 36-Hour Course: Lean Six Sigma: Lean Six Sigma

bySheila Shaffie, Shahbaz Shahbazi

Paperback | April 30, 2012

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Use your next three-day weekend to develop valuable Lean Six Sigma skills

With the integration of Lean and Six Sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products. But you don’t need to be a Black Belt to build quality and efficiency into all areas of your operation; you just need The McGraw-Hill 36-Hour Course: Lean Six Sigma.

Sheila Shaffie and Shahbaz Shahbazi, leading Six Sigma experts and trainers, put you on the fast track to Lean Six Sigma expertise. Featuring a detailed overview of Lean and Six Sigma methodologies and case studies that demonstrate how to incorporate these principles, this guide will teach you how to:

  • Deliver consistent customer service
  • Reduce operational cost and risk
  • Build and sustain a culture of continuous improvement

    Complete with exercises, self-tests, and an online final exam, The McGraw-Hill 36-Hour Course: Lean Six Sigma lets you energize your organization with the power of today’s biggest breakthrough in business process improvement.

Sheila Shaffie is the cofounder of ProcessArc, Inc., and has Lean Six Sigma initiatives at businesses around the globe, including Thomson Reuters, GMAC, RW Baird, and Allied Capital. Shahbaz Shahbazi is the cofounder of ProcessArc, Inc. Previously, he was a leader for GE’s Global Six Sigma Quality organization. He has also trained a...
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Title:The McGraw-Hill 36-Hour Course: Lean Six Sigma: Lean Six SigmaFormat:PaperbackDimensions:256 pages, 8.9 × 6.2 × 0.6 inPublished:April 30, 2012Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0071743855

ISBN - 13:9780071743853

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